Spanish Bilingual Healthcare CSR – Entry Level (Onsite)

Recruitify_HR; Metro Manila; On-site; PHP 368,000 - 614,000; Full time

Job summary

Recruitify_HR is hiring Spanish bilingual Healthcare Customer Service Representatives for an onsite role in Ortigas, Pasig City.

The position requires 1+ year of Healthcare BPO experience, fluency in Spanish (speaking, reading, and writing), and willingness to work 100% onsite with night shifts. Training will prepare you to handle billing, claims, eligibility, benefits, and provider services for a US healthcare account.

Qualifications

• At least 1 year of Healthcare BPO experience.
• Proficient in Spanish – speaking, reading, and writing.
• No previous Spanish BPO experience needed.
• Healthcare experience in Billing, Claims, Insurance, Member Services, Provider Services, or Prior Authorization is an advantage.
• Good English communication skills.
• Willing to work 100% onsite in Ortigas.
• Willing to work on a Night Shift.
• Available to start in October 2026.

Responsibilities

• Assist Spanish-speaking members with healthcare-related inquiries.
• Handle concerns related to benefits, eligibility, billing, claims, and insurance.
• Provide professional customer service in both Spanish and English.
• Document customer interactions accurately.
• Follow client processes, healthcare guidelines, and quality standards.
• Meet productivity, quality, and customer satisfaction targets.

Skills

Spanish (spoken/written)

Healthcare BPO experience

Customer service

Job description

Recruitify_HR is hiring Spanish bilingual Healthcare Customer Service Representatives for an onsite role in Ortigas, Pasig City.

The position requires 1+ year of Healthcare BPO experience, fluency in Spanish (speaking, reading, and writing), and willingness to work 100% onsite with night shifts. Training will prepare you to handle billing, claims, eligibility, benefits, and provider services for a US healthcare account.