Solutions Sales & Implementation Specialist

N-PAX Group; Taguig; Hybrid; PHP 600,000 - 1,000,000; Full time

Job summary

The Business Solutions Consultant at N-PAX Group is responsible for supporting sales and business development of N-Pax solutions, including lead generation, prospect engagement, client discovery, solution presentations, proposal development, sales follow-ups, and account development.

The role collaborates with the Business Unit Manager and internal stakeholders to build relationships, understand workforce management needs, and convert opportunities into clients.

Qualifications

• Bachelor's degree in Business Administration, Management, or a related field.
• Experience in sales, business development, pre-sales, account management, or client-facing roles is preferred.
• Experience with enterprise software, ERP, workforce management, HR technology, procurement tech, or other B2B solutions is an advantage.
• Experience supporting system implementation projects is an advantage.

Responsibilities

• Support the development and execution of sales initiatives for our products and solutions.
• Identify and develop potential clients and business opportunities.
• Conduct lead generation, prospect research, client outreach, and sales follow-up activities.
• Build and maintain a healthy pipeline of prospective clients and qualified sales opportunities.
• Identify relevant decision-makers and stakeholders within target organizations.
• Initiate and maintain relationships with prospective clients through email, LinkedIn, calls, meetings, networking activities, and other appropriate channels.
• Qualify opportunities by understanding the client's workforce structure, business requirements, challenges, budget, timeline, procurement process, and decision-making process.
• Schedule and participate in discovery calls, client meetings, product presentations, and demonstrations.
• Maintain accurate and updated records of leads, opportunities, client interactions, next steps, and sales activities.
• Work toward assigned sales, pipeline, lead-generation, and business development targets.
• Conduct discovery sessions to understand prospective clients' contingent workforce, vendor management, procurement, workforce visibility, and related business requirements.
• Understand client pain points and assist in positioning business solutions based on identified business needs.
• Assist in preparing and delivering presentations, solution demonstrations, proposals, and other sales materials.
• Translate client requirements into clear business and functional requirements for coordination with and relevant N-PAX teams.
• Coordinate with product managers and internal technical or business stakeholders when more detailed product or technical expertise is required.
• Assist in developing solution scope, commercial proposals, presentations, and responses to client inquiries.
• Ensure that client requirements and commitments made during the sales process are properly documented.
• Continuously develop knowledge of N-pax's business solutions, capabilities, use cases, and value proposition.
• Maintain relationships with prospects and clients throughout the sales cycle.
• Serve as one of the primary points of coordination between prospective clients, N-PAX, and product managers during the business development process.
• Conduct regular follow-ups on proposals, client requirements, pending decisions, and next steps.
• Maintain relationships with acquired accounts and identify opportunities for additional services, expansion, or related solutions.
• Gather client feedback and market intelligence that may help improve N-PAX's sales strategy and market positioning.
• Support client retention and long-term account development as required.
• As business and project requirements arise, the Business Solutions Consultant may be assigned to support implementation projects.
• Participate in client requirements-gathering and discovery sessions.
• Assist in documenting business processes, functional requirements, workflows, and project requirements.
• Coordinate with clients, functional consultants, technical teams, project managers, and other stakeholders.
• Help translate client business requirements into clear information for the implementation team.
• Assist in preparing functional and project documentation.
• Support system configuration activities within the employee's level of functional knowledge and assigned responsibilities.
• Participate in system testing and User Acceptance Testing (UAT).
• Document issues, client feedback, test results, and required changes.
• Assist in coordinating issue resolution between clients and technical or functional teams.
• Conduct or support user training, system walkthroughs, and knowledge-transfer activities.
• Provide post-implementation assistance as required during stabilization and transition to support.
• Perform other reasonable implementation-related responsibilities based on project requirements and the employee's training and capabilities.
• Maintain accurate and timely sales pipeline and activity reports.
• Provide regular updates on prospects, meetings, proposals, opportunities, and expected next steps.
• Monitor progress against assigned sales and lead-generation targets.
• Prepare client presentations, proposals, reports, meeting notes, and other required documentation.
• Coordinate internally to ensure timely responses to prospective and existing clients.
• Participate in sales planning, pipeline reviews, and business unit meetings.
• Develop strong working knowledge of N-Pax products, solutions, use cases, and target markets.
• Understand the fundamentals of Vendor Management Systems (VMS), contingent workforce management, staffing suppliers, procurement processes, and related workforce solutions.
• Stay informed about market developments, competitors, prospective industries, and potential opportunities.
• Maintain sufficient working knowledge of accounting system solutions to effectively perform assigned implementation-support responsibilities.
• Participate in product, sales, functional, and implementation training provided by N-PAX and its partners.

Skills

Sales

Business development

Pre-sales

Account management

Client relationship management

Business analysis

Education

Bachelor's degree in Business Administration or related field

Tools

ERP systems

Job description

The Business Solutions Consultant at N-PAX Group is responsible for supporting sales and business development of N-Pax solutions, including lead generation, prospect engagement, client discovery, solution presentations, proposal development, sales follow-ups, and account development.

The role collaborates with the Business Unit Manager and internal stakeholders to build relationships, understand workforce management needs, and convert opportunities into clients.