Solutions Manager

Netbank; Philippines; On-site; PHP 893,000 - 1,562,000; Full time

Job summary

Netbank is seeking a Solution Manager to drive business development, own the full sales cycle, and ensure delivery of effective banking solutions for partners.

The role involves identifying partners, managing outreach and negotiations, and coordinating with product and development teams to translate needs into actionable solutions, with a focus on cross-selling and long-term partnerships.

Responsibilities

• Identify, qualify, and prioritize potential partners/clients across various market segments.
• Lead outreach, discovery calls, and initial sales, converting leads into active business relationships.
• Cultivate strong relationships with clients, partners, and stakeholders to foster long-term partnerships.
• Manage existing onboarded clients to cross-sell products and identify new services they may require.
• Deeply understand partners’ financial automation needs, pain points, process gaps, and compliance constraints to identify opportunities.
• Translate business and client requirements into clear solution scopes and communicate them to the Product team.
• Coordinate with Product and Development teams to ensure requirements are understood for design and development.
• Monitor progress of solution delivery, align teams, track timelines, and ensure quality.
• Conduct market research to analyze trends, needs, offerings, and regulatory developments.
• Identify operational requirements, partnerships, costs, and risks associated with building and operating the solution.
• Design pricing models that reflect value and align with market expectations.
• Develop pitches and present tailored solutions to prospective clients, positioning Netbank's value.
• Participate in sales meetings and negotiations to close deals and secure contracts.
• Negotiate commercials and secure internal approvals for non-standard pricing.
• Manage a professional sales and onboarding process, keeping partners informed.
• Work with internal teams to prepare proposals, pricing, and implementation pathways.
• Oversee implementation and smooth handover to onboarding and implementation teams.

Job description

Responsibilities

The Solution Manager is responsible for driving business development, owning the end-to-end sales cycle, and ensuring the creation and delivery of effective banking solutions for partners.

Business Development & Client Management

• Identify, qualify, and prioritize potential partners/clients across various market segments.
• Lead outreach, discovery calls, and initial sales, converting leads from various channels (networking, cold calling, email campaigns, industry events) into active business relationships.
• Cultivate strong relationships with clients, partners, and stakeholders to foster long-term business partnerships.
• Manage existing onboarded clients to cross-sell additional products and identify new services they may require.
• Deeply understand partners’ and segments’ financial automation needs, execution pain points, process gaps, and compliance constraints to identify solution opportunities.
• Translate business and client requirements into clear solution scopes and communicate these to the Product team, ensuring alignment with technical capabilities and product direction.
• Coordinate closely with Product and Development teams by facilitating discussions, providing context, and ensuring requirements are well understood for product design and development.
• Monitor the progress of solution delivery, aligning teams, tracking timelines, and ensuring that requirements and quality standards are met throughout implementation.
• Conduct market and industry research to analyze trends, customer needs, competitor offerings, and regulatory developments that inform solution design.
• Identify the operational requirements, resource needs, external partnerships, regulatory considerations, cost implications, and risks associated with building and operating the solution.
• Design commercial and pricing models that reflect the solution’s value, cover underlying costs, and align with market expectations.
• Develop compelling pitches and present tailored solutions and business proposals to prospective clients, clearly positioning Netbank's value proposition.
• Participate in sales meetings and negotiations to close deals and secure contracts.
• Negotiate commercials and secure internal approvals for non-standard pricing.
• Manage a highly professional and rapid sales and on-boarding process, keeping partners fully informed throughout implementation.
• Work with internal teams (tech, legal, compliance) to prepare proposals, pricing, and implementation pathways.
• Oversee the implementation of the solution and ensure a smooth handover of new partners to the onboarding and implementation teams.

Performance & Growth

• Define the go-to-market strategy and develop sales material.
• Collaborate with the management team to develop and implement business development strategies that align with the company's growth objectives.
• Gather feedback from users and provide market insights to improve existing offerings or create new products.
• Monitor and validate the profitability, traction, and performance of the solution.