Product Support Specialists

N-PAX; Cebu City; On-site; PHP 279,000 - 391,000; Full time

Job summary

N-PAX is seeking a Product Support Specialist to serve as our Tier 1 support for our market leader partner in providing innovative software workforce management solutions.

We strive to maintain a fun and friendly atmosphere at work, encourage learning and career growth, and support open discussion among team members to find better solutions and achieve common goals. Our culture emphasizes collaboration, mutual respect, and events that help colleagues build authentic camaraderie and trust.

Job description

The Product Support Specialist is our Tier 1 support for our market leader partner in providing innovative software workforce management solutions.

We strive to maintain a fun and friendly atmosphere at work, we never run out of challenges to solve, we drive our people to be always at their best, and more importantly we work together as a team.

N-PAX promotes a culture of collaboration and teamwork where we leverage on each individual’s strength. We promote an open discussion among team members to find a better solution to any challenges at hand. It is important to us to see our employees succeed and achieve career growth in our company. We see to it that the culture of learning never ceased by encouraging our people to share ideas and initiate training to learn new things. It is important to us that everyone feels welcome and valued. The company events provides us a way to bond with each other outside of work. It develop an authentic camaraderie among our employees that allows building a culture of trust to one another.