Urgent Hiring (Customer Service Representative) | Pure Non-Voice | Fixed Off weekends

Crescendo Staffing and Business Consulting Inc.; Quezon City; On-site; PHP 253,890 - 304,110; Full time

Benefits offered by this job

₱20,000 Sign-On Bonus

HMO coverage with dependents

Account allowance and performance incentives

Career growth and work-life balance

Job summary

A staffing and consulting firm in Quezon City is hiring for a non-voice customer support role. Candidates can expect a salary package of up to ₱25,000 plus a ₱20,000 sign-on bonus and HMO coverage. The role includes handling account inquiries and transactions, meeting quality targets, and working onsite. This is a great opportunity for newbies and career shifters wanting to start immediately with guaranteed same-day job offers and excellent benefits.

Qualifications

• Open to Newbies, Career Shifters, and Tenured Agents.
• Willing to work onsite and start immediately.

Responsibilities

• Handle non-voice customer support for financial accounts.
• Assist with account inquiries and payment concerns.
• Provide accurate responses following compliance standards.
• Document interactions and resolutions.
• Identify and escalate fraud or complex issues.
• Meet quality and productivity targets.

Skills

Basic to good English communication skills

Job description

WAVE 1 – PIONEER RAMP CLASS | NOW HIRING

Express Hiring Event – Get processed and hired in one day. Contract may be issued on the same day.

Account Available

• Pure Non-Voice Account | Fixed weekends off

Work Location

• Quezon City (UPA Techno hub)

Key Responsibilities

• Handle non-voice customer support (email, chat) for financial accounts.
• Assist with account inquiries, transactions, billing, and payment concerns.
• Provide accurate written responses following financial compliance and data privacy standards.
• Document interactions and resolutions in the system.
• Identify and elevate fraud or complex issues as needed.
• Meet quality, accuracy, and productivity targets.

Qualifications

• Open to Newbies, Career Shifters, and Tenured Agents
• Basic to good English communication skills
• Willing to work onsite and start immediately

Salary Package & Benefits

• Earn up to ₱25,000+ Monetary benefits
• Account allowance and performance incentives
• ₱20,000 Sign-On Bonus (available until this week)
• HMO coverage with dependents

Why Us?

• Virtual Process | No need to walk-in
• Guaranteed 1 Day process | Same day Job Offer
• Welcoming company & Approachable management
• Outstanding benefits , Career growth & work life balance