Ramp hiring - Social Media Account CSR (No Calls) | Online Process | Start Asap

Crescendo Staffing and Business Consulting Inc.; Pasig; On-site; PHP 253,890 - 304,110; Full time

Benefits offered by this job

Account allowance

Monthly performance incentives

HMO + Dependents

Paid training

Tips assistance

Job summary

A staffing and consulting company is looking for a Customer Service Representative in Pasig City. The role focuses on assisting customers with inquiries related to online orders, payments, and account issues through various communication platforms. Candidates should have at least 3 months of BPO or customer-facing experience and possess good communication skills. The position offers a competitive salary of up to 25,000 PHP, along with allowances and incentives.

Qualifications

• At least 3 months BPO/customer facing experience.
• Able to work onsite.

Responsibilities

• Respond to inquiries via chat, email, or messaging platforms.
• Assist with order tracking, refunds, returns, cancellations, and payments.
• Handle account-related issues.

Skills

Good communication skills

BPO/Customer Facing experience

Job description

Now ramp hiring for Customer Service Representative with High pass rate and same-day job offer for qualified applicants.

We are seeking a Social Media E-Commerce Specialist to provide customer support for online sales platforms in a fast-paced call center environment. The role involves assisting customers and sellers with inquiries about orders, payments, account issues, and promotions, primarily through chat, email, or messaging platforms.

Key Responsibilities:

• Respond to customer and seller inquiries via chat, email, or messaging platforms professionally and efficiently
• Assist with order tracking, refunds, returns, cancellations, and payment concerns
• Handle account-related issues such as login problems, verification, or account restrictions
• Provide support regarding promotions, vouchers, and online campaigns
• Escalate complex issues to appropriate teams for resolution
• Accurately document all customer interactions and follow-up actions
• Maintain productivity and quality standards as set by the company

Site: Pasig City

Start Date: Asap

Process: 1 Day Virtual Process | Must have PC or Laptop

Qualification:

• At least 3 Months BPO/Customer Facing experience
• Good communication skill
• amenable to work onsite
• can start asap

Compensation:

• Up to 25,000 Salary offer
• Account allowance & Monthly performance Incentives
• HMO + Dependents
• Paid Training & Tips assistance
• And other monetary benefits

APPLY NOW!