SM Supermalls - Customer Experience Crew

SM Supermalls; Manila, Hinoba-an; On-site; PHP 167,000 - 257,000; Full time

Job summary

SM Megamall in Mandaluyong, Metro Manila, Philippines is hiring a Customer Experience Crew to support SM Cinema operations, assist visitors with selecting and handling purchases, and guide guests safely to the venue with a friendly, service-focused approach.

Candidates should have at least Senior High School or college level, with experience in sales, customer service, or retail, and must be willing to work weekends, holidays, and shifting schedules.

Qualifications

• Candidate must possess at least Senior High School (K12) Graduate or College level.
• At least with experience in sales, customer service, retail or related field.
• Willing to work during weekends, holidays and shifting schedules.

Responsibilities

• The position supports the daily operations of SM Cinema and contributes in driving the sales through engaging visitors, assisting in selecting and handling customer purchases.
• Also, it is leading the customer on their way to the venue with the assurance of safety and first-class customer service experience.

Skills

Customer service

Sales

Education

Senior High School or College level

Job description

SM Supermalls - Customer Experience Crew SM Megamall, Mandaluyong, Metro Manila, Philippines 0 - 1 Years Probationary

Job Description

The position supports the daily operations of SM Cinema and contributes in driving the sales through engaging visitors, assisting in selecting and handling customer purchases. Also, it is leading the customer on their way to the venue with the assurance of safety and first-class customer service experience.

Educational and Experience Requirement:

• Candidate must possess at least Senior High School (K12) Graduate or College level.
• At least with experience in sales, customer service, retail or related field.
• Willing to work during weekends, holidays and shifting schedules.

Work Location:

• Willing to be assigned in SM Megamall

Job Snapshot

Updated Date: 09-01-2026

Job ID: Jobs_492

Hierarchy: Cinema Operations

Location

Experience: 0 - 1 Years

Employment Type: Employee Sub Type

Full time

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SM Supermalls is one of Southeast Asia’s largestmall developers and operators, with 90 malls in the Philippines and 9 in China.It is owned by the publicly listed SM Prime Holdings, Inc., one of the region’slargest integrated property developers.

With an average daily foot traffic of 4.5 millionin the Philippines and 300,000 in China, plus over 20,000 tenant stores, joinus in shaping experiences loved by both employees and the communities we serve.