Slot Ambassador

Solaire Resort; Parañaque; On-site; PHP 279,000 - 391,000; Full time

Job summary

Solaire Resort in National Capital Region seeks a courteous guest services attendant to greet guests, assist with machines, explain game play, and support colleagues across the casino floor.

Responsibilities include ensuring machines operate correctly, reporting issues, handling payouts per department guidelines, and maintaining a professional appearance with a flexible schedule that includes evenings, weekends, and holidays.

Qualifications

• Candidate should have at least college level education.
• Experience in Hospitality is advantageous.
• Basic knowledge of gaming machines desired.
• Able to work a flexible schedule including evenings, weekends and holidays.
• Independent, responsible and self-motivated.

Responsibilities

• Provide excellent service to guests and staff to build good customer relationships.
• Greet guests warmly and maintain neat, professional appearance.
• Ensure gaming machines are functioning; fix minor issues and refill tickets as needed.
• Place out-of-order signs on broken machines and report to technician or supervisor.
• Walk around assigned areas, respond quickly to guest concerns or service calls.
• Assist guests with machines, provide directions and information about events and services.
• Explain game rules, payouts and jackpots to guests.
• Assist with machine payouts following department guidelines.
• Report safety issues, rude or intoxicated guests, or cheating immediately.

Skills

Good personality

Professional appearance

Hospitality experience

Flexible schedule

Independent and self-motivated

Education

College level

Job description

• State/Province National Capital Region (Manila)
• Country Philippines

Job Description

• Provide excellent service to both guests and staff, to build good customer relationships.
  
• Always look neat and professional and greet guests warmly.
  
• Make sure gaming machines are working properly and fix minor issues; refill slot tickets when needed.
  
• Place “out of order” signs on broken machines and report them to the technician or supervisor.
  
• Walk around assigned areas regularly and respond quickly to guest concerns or service calls.
  
• Help guests with machines, give directions, and share info about events and services.
  
• Clearly explain how games work, including payouts and jackpots.
  
• Help with machine payouts following department guidelines.
  
• Report any problems right away, such as safety issues, rude or drunk guests, or cheating.
  

Requirements

• At least College level
  
• Good personality & professional appearance.
  
• Experience in the Hospitality industry is an advantage
  
• Basic knowledge of gaming machines is desired.
  
• Must be able to work a flexible schedule including evenings, weekends, and holidays.
  
• Independent, responsible and self-motivated.