Shift Supervisor

Lola Nena's Pichi Pichi Inc.; Molino; On-site; PHP 240,000 - 360,000; Full time

Job summary

Lola Nena's Pichi Pichi Inc. is hiring a Shift Supervisor to oversee daily operations across all FOH and BOH stations during shifts. You will lead a passionate team, manage handovers, monitor inventory, and ensure clean, safe, and efficient service in a fast-paced environment.

Ideal candidates have at least 2 years in the food industry in a supervisory role and a genuine love for people. This position is based at SM Megamall, Philippines, with a focus on high service quality and teamwork.

Qualifications

• At least 2 years experience in Food industry and supervisory level.
• Passion for food and people.
• Love for people.

Responsibilities

• Supervise daily operations across all FOH & BOH stations during assigned shifts.
• Assign station duties before each shift and ensure proper handover between shifts.
• Ensure team members take full ownership of their assigned station throughout the shift, maintaining performance, cleanliness, and efficiency.
• Oversee station cleanliness, safety, and organization throughout the operating hours.
• Monitor inventory at each station and ensure prompt restocking as needed.
• Verify accuracy of sales records, inventory logs, and BOH documentation.
• Receive stocks upon arrival of logistics, ensuring all items delivered match the order and are accurate and complete.
• Conduct regular evaluations and lead on-the-job training sessions for station responsibilities.
• Handle customer issues professionally and ensure high service quality.
• Prepare and communicate accurate shift schedules and manage timekeeping records.

Skills

Food industry experience

Supervisory experience

Job description

About the role

As a Shift Supervisor, you will be an essential part of our mission, supervising daily operations across all FOH & BOH stations during assigned shifts. You'll manage a passionate and dedicated team, tackle exciting projects, and make a difference in a warm and positive work environment.

Key responsibilities

• Supervise daily operations across all FOH & BOH stations during assigned shifts
• Assign station duties before each shift and ensure proper handover between shifts
• Ensure team members take full ownership of their assigned station throughout the shift, maintaining performance, cleanliness, and efficiency
• Oversee station cleanliness, safety, and organization throughout the operating hours
• Monitor inventory at each station and ensure prompt restocking as needed
• Verify accuracy of sales records, inventory logs, and BOH documentation
• Receive stocks upon arrival of logistics, ensuring all items delivered match the order and are accurate and complete
• Conduct regular evaluations and lead on-the-job training sessions for station responsibilities
• Handle customer issues professionally and ensure high service quality
• Prepare and communicate accurate shift schedules and manage timekeeping records

About you

• At least 2 years experience in Food industry and supervisory level
• Passion for food and people
• Love for people
• Amenable to work at SM MEGAMALL