Shift Supervisor

FRJK Food House; Parañaque; On-site; PHP 223,200 - 334,800; Full time

Job summary

A local food establishment in Metro Manila, Parañaque is looking for a shift supervisor to oversee kitchen operations. The role includes managing staff, ensuring compliance with safety regulations, and maintaining communication with customers and management. The candidate needs to oversee day-to-day operations, especially in the absence of the branch manager, and undergo training to receive certification from the company.

Qualifications

• Oversight of kitchen staff activities and ensuring procedures are followed.
• Ability to train and guide kitchen personnel.

Responsibilities

• Supervise kitchen operations and staff during shifts.
• Ensure compliance with food safety and health regulations.
• Manage inventory levels and resource allocation.
• Interact with customers to address concerns and requests.
• Troubleshoot issues that arise during shifts.
• Maintain communication with staff and management.

Job description

Responsibilities

• Supervision of kitchen operations: Oversees the activities of kitchen staff during their assigned shift, ensuring that tasks are completed efficiently and in accordance with established procedures.
• Staff management: Responsible for assigning duties to kitchen personnel, monitoring their performance, and providing guidance or training as needed to maintain productivity and quality standards.
• Maintaining standards: Implements food safety protocols, cleanliness guidelines, and compliance with health and safety regulations to uphold hygiene and sanitation standards in the kitchen.
• Inventory and resource management: Oversees inventory levels, manage ingredient usage, and coordinate with management to ensure adequate supplies are available for the shift. This includes monitoring food costs and minimizing waste.
• Customer service: Interacts with customers to address concerns, handle special requests, or ensure timely delivery of orders from the kitchen.
• Problem-solving: Troubleshoot any issues that arise during the shift, such as equipment malfunctions, staffing shortages, or delays in food preparation, and take appropriate action to resolve them efficiently.
• Communication: Maintains clear communication with kitchen staff, management, and other departments to ensure smooth coordination and cooperation throughout the shift.

Qualifications

• Assistant to the branch manager; oversees day to day operations especially in the absence of the branch manager.
• The shift supervisor must undergo training and receive certification from the company.