Shift Manager

Dunkin' Philippines; Hinoba-an; On-site; PHP 167,000 - 279,000; Full time

Job summary

Dunkin' Philippines is seeking a Shift Manager to oversee daily operations, supervise team members, and ensure top-notch customer service during shifts. The role includes maintaining store cleanliness, monitoring inventory, handling cash transactions, and enforcing food safety standards.

The ideal candidate has strong leadership, a sales orientation, and a customer-focus mindset, with knowledge of POS systems and inventory controls. 4-year business-related degree preferred.

Qualifications

• Graduate of BS Hotel and Restaurant Management, Operation Management, Marketing Management, Entrepreneurship or any 4 year business related course.
• Related experience is a plus but not required
• With strong leadership skills, sales oriented and customer – focused
• Knowledge in cash handling, inventory management, POS system, and food safety standards

Responsibilities

• Oversee Daily Operations
• Customer Service
• Inventory and Supplies Management
• Ensure Food Safety and Cleanliness Standards
• Ensure Smooth Shift Transition

Skills

Leadership

Sales orientation

Customer-focused

Cash handling

Inventory management

POS system

Food safety standards

Education

BS Hotel and Restaurant Management

Operations Management

Marketing Management

Entrepreneurship

4-year business-related degree

Tools

POS system

Inventory management software

Job description

The Shift Manager is responsible for overseeing daily operations, managing team members, and ensuring excellent customer service during their assigned shift. They are also tasked with maintaining store cleanliness, monitoring inventory, handling cash transactions, and ensuring food safety standards are met. The Shift Manager serves as the leader during their shift, ensuring smooth and efficient operations.

Responsibility

• Oversee Daily Operations
• Customer Service
• Inventory and Supplies Management
• Ensure Food Safety and Cleanliness Standards
• Ensure Smooth Shift Transition

Qualifications

• Graduate of BS Hotel and Restaurant Management, Operation Management, Marketing Management, Entrepreneurship or any 4 year business related course
• Related experience is a plus but not required
• With strong leadership skills, sales oriented and customer – focused
• Knowledge in cash handling, inventory management, POS system, and food safety standards