Shift Manager

My Inn; Makati; On-site; PHP 480,000 - 600,000; Full time

Job summary

A growing hotel establishment in Makati is seeking Hotel Shift Managers/Supervisors to oversee smooth operations during shifts. The successful candidate will manage various departments, handle guest concerns, and ensure high standards of cleanliness and service. Required qualifications include a Bachelor's Degree and prior supervisory experience in the hospitality or service industry. This is a full-time, on-site position requiring 3-5 years of relevant experience.

Qualifications

• Proven experience in a supervisory or managerial role within the hotel or service industry.
• Strong communication skills and ability to manage a team effectively.
• Ability to handle guest concerns and maintain service standards.
• Ability to handle guest concerns and maintain service standards.
• Attention to detail and ability to lead a team.

Responsibilities

• Manage different departments during a shift and ensure service quality.
• Make staffing decisions including scheduling or hiring.
• Handle guest concerns and maintain inventory levels.
• Upholds company culture and employee morale.
• Other managerial and/or front office duties.

Skills

English Language

Customer Service

Customer Relationship Management

Communication Skills

Interpersonal Skills

Education

Bachelor's Degree in any field

Job description

Job Description

We are seeking Hotel Shift Managers/Supervisors to be a part of our growing family. We are looking for dedicated individuals who are good at handling customers, and who can also bring out the best in their team members. The Shift Manager also makes sure that operations run smoothly during their shift and cleanliness, quality and service levels of the hotel are consistent and improving.

Responsibilities

• Positions open in EDSA-GUADALUPE BRANCH.
• Manages different departments (front‑office, housekeeping, etc.) during a shift, including maintaining and improving cleanliness and service quality
• Makes staffing decisions including scheduling or hiring
• Handles guest concerns and manages inventory levels
• Upholds company culture and employee morale
• Other managerial and/or front office duties
• Bachelor’s Degree in any field
• Previous supervisory or managerial role in a hotel, fast food, restaurant, retail or other service industries

Qualifications

• English Language
• Customer Service
• Customer Relationship Management
• Communication Skills
• Interpersonal Skills

Working Location

On-site - Makati 3-5 Yrs Exp Bachelor Full-time