Shift Leader: Guest Experience & Store Operations

Shakey's Philippines (Shakey's Pizza Asia Ventures, Inc.); Lapu-lapu; On-site; PHP 300,000 - 420,000; Full time

Job summary

Shakey's Philippines (Shakey's Pizza Asia Ventures, Inc.) is seeking a proactive Shift Manager to lead daily store operations, ensuring QSCH readiness and top-tier guest service during peak hours.

You will manage opening/closing procedures, maintain cleanliness, train staff, and resolve guest concerns swiftly while driving local marketing initiatives to attract repeat visits. A degree in F&B management is preferred with prior supervisory experience.

Qualifications

• Bachelor's degree in Food & Beverage Services Management or related field.
• Experience as Shift Manager/Store Supervisor in F&B.
• Experience in various restaurant operations and delivering quality service.

Responsibilities

• Open/close procedures and ensure QSCH readiness.
• Lead store operations to deliver excellent guest experience during shifts.
• Maintain store cleanliness and equipment condition across areas.
• Resolve guest concerns promptly and professionally.
• Drive local marketing programs to increase guest visits.

Skills

People leadership

Guest service

Shift management

Operations management

Education

Bachelor's degree (F&B Management)

Job description

Shakey's Philippines (Shakey's Pizza Asia Ventures, Inc.) is seeking a proactive Shift Manager to lead daily store operations, ensuring QSCH readiness and top-tier guest service during peak hours.

You will manage opening/closing procedures, maintain cleanliness, train staff, and resolve guest concerns swiftly while driving local marketing initiatives to attract repeat visits. A degree in F&B management is preferred with prior supervisory experience.