Service Operations & Inventory Specialist

Focus Global Inc; Mandaluyong; On-site; PHP 279,000 - 502,000; Full time

Job summary

Focus Global Inc in Manila is seeking a Service Operations Associate to support the Pio Service Department, handling day-to-day operational and administrative tasks, inventory management, and order processing to ensure smooth service delivery. You will coordinate with internal teams and external providers, respond to customer inquiries, and help develop operational reports and dashboards to drive improvements.

A Bachelor's degree and strong communication skills are essential.

Qualifications

• Bachelor's degree required.
• Proficiency in Google Workspace and/or Microsoft Office.
• Excellent communication, organizational, and interpersonal skills.
• Strong analytical and problem-solving abilities with keen attention to detail.
• Ability to multitask and thrive in a fast-paced environment.
• Results-oriented mindset and strong teamwork skills.

Responsibilities

• Provide operational and administrative support to the HF Service Department.
• Coordinate with internal departments, external providers, and suppliers regarding customer concerns and brand requirements.
• Assist in handling customer inquiries, installation requests, service requests, and order processing activities.
• Monitor inventory levels and coordinate with the warehouse and procurement teams to maintain adequate stock availability.
• Develop and maintain operational reports and dashboards to support business decisions.

Skills

Communication

Organizational skills

Interpersonal skills

Analytical thinking

Multitasking

Teamwork

Education

Bachelor's Degree in any field

Tools

Google Workspace

Microsoft Office

Job description

Focus Global Inc in Manila is seeking a Service Operations Associate to support the Pio Service Department, handling day-to-day operational and administrative tasks, inventory management, and order processing to ensure smooth service delivery. You will coordinate with internal teams and external providers, respond to customer inquiries, and help develop operational reports and dashboards to drive improvements.

A Bachelor's degree and strong communication skills are essential.