Service Delivery Operations Intern (Start ASAP)

Upcap; Pasig; On-site; PHP 167,400 - 223,200; Full time

Job summary

A thriving internship provider in the Philippines is looking for an intern to support client-facing and internal operations. The role includes generating accomplishment reports, maintaining client directories, and coordinating resource management. Ideal candidates are highly organized, detail-oriented, and proficient in Google Workspace. Responsibilities also include tracking onboarding processes and assisting with HR-related tasks to enhance employee-client engagement. This internship offers a chance to develop essential skills in a supportive environment.

Qualifications

• Highly organized and detail-oriented with a keen eye for accuracy.
• Proficient in using Google Workspace tools (Docs, Sheets, Calendar, Drive).
• Strong ability to manage data, schedules, and coordinate multiple tasks effectively.

Responsibilities

• Generate and send accomplishment reports to clients.
• Maintain accurate and updated client directories and internal trackers.
• Support internal documentation processes related to client and resource management.

Skills

Organization

Attention to detail

Proficiency in Google Workspace

Time management

Communication

Data management

Tools

Google Workspace

Manatal

Job description

Support client-facing and internal operations through report generation, resource tracking, and HR coordination in a detail-oriented internship role.

Your Role

Key responsibilities include:

• Generate and send accomplishment reports to clients
• Maintain accurate and updated client directories and internal trackers
• Support internal documentation processes related to client and resource management
• Create, update, and monitor resource requests via Manatal
• Track deployment status and onboarding processes
• Coordinate with Talent Acquisition for real-time resource updates
• Schedule monthly and quarterly check‑ins and performance evaluation meetings
• Ensure timely reminders and follow‑ups with stakeholders
• Help maintain performance evaluation records
• Cross‑check employee leave filings for client approval
• Monitor leave logs and coordinate with resources
• Assist with general admin support related to employee‑client engagement

About You

The company is looking for:

• Highly organized and detail‑oriented with a keen eye for accuracy
• Proficient in using Google Workspace tools (Docs, Sheets, Calendar, Drive)
• Strong ability to manage data, schedules, and coordinate multiple tasks effectively
• Self‑motivated and able to work independently with minimal supervision
• Excellent time management and communication skills
• Experience with Manatal or similar applicant tracking systems (nice to have)
• Familiarity with HR coordination tasks or client reporting processes (nice to have)

This job may close before the stated closing date, you are encouraged to apply as soon as possible. Report this job.