Server Analyst

CTBC Bank (Philippines) Corp.; Metro Manila; On-site; PHP 420,000 - 720,000; Full time

Job summary

CTBC Bank (Philippines) Corp. is seeking an IT Server Administrator to ensure availability, performance, and reliability of servers and related services. You will monitor health, perform housekeeping, manage email systems and oversee ATM deployment and maintenance.

The role requires experience in Windows/UNIX systems, familiarity with ATM systems (NCR ATMs), and a service-oriented mindset. Four-year computer-related education or equivalent is preferred.

Qualifications

• College degree and/or four-year computer-related course or equivalent experience.
• At least three years IT work experience.
• Two years system administration of Windows and UNIX systems preferred.
• Experience with ATM systems, particularly NCR ATMs is an advantage.
• Strong troubleshooting and service-oriented attitude is required.

Responsibilities

• Ensure server availability, performance, and reliability through regular monitoring and maintenance.
• Conduct daily server health checks to verify service accessibility, hardware functionality, and overall system stability.
• Perform server housekeeping to manage storage capacity and prevent resource-related issues.
• Monitor the availability of email and anti-spam systems for reliable email delivery.
• Track server utilization (CPU, memory, disk) and escalate capacity issues before they impact operations.
• Install, configure, test, and deploy servers with standard images and installation procedures.
• Troubleshoot server, hardware, email, network share, and connectivity issues; coordinate with external vendors for resolution.
• Review email and server resource usage, identify misuse, and report violations to management.
• Manage email systems, including user accounts, distribution lists, routing permissions, and anti-spam configurations.
• Oversee ATM deployment, testing, OS and hardware changes to increase service availability.

Skills

Troubleshooting

Operating systems

ATM systems

Service mindset

Education

College degree

Four-year computer-related course

Tools

VMware

Job description

• Ensures the availability, performance, and reliability of servers and related services through regular monitoring and maintenance.

• Conducts daily server health checks to verify service accessibility, hardware functionality, and overall system stability.

• Performs server housekeeping to manage storage capacity, prevent unauthorized file growth, and avoid resource-related issues.

• Monitors the availability of email and anti-spam systems to ensure timely and reliable email delivery.

• Regularly tracks server utilization, including CPU, memory, and disk space, and escalates potential capacity issues before they impact operations.

• Installs, configures, tests, and deploys servers while maintaining standard server images and installation procedures.

• Troubleshoots server, hardware, email, network share, and connectivity issues, coordinating with external vendors for timely problem resolution.

• Reviews the usage of email and server resources, identifies misuse, and reports violations to management.

• Manages email systems, including user accounts, distribution lists, routing permissions, and anti-spam configurations.

• Oversees ATM deployment, testing, operating system and hardware changes, contributing to increased service availability, reduced downtime, improved customer confidence, and enhanced ATM reliability.

Qualifications:

1. Skills Requirement

1.1. Computer Troubleshooting Skills

1.2. Familiarity with various operating systems and platforms (Windows, UNIX, Linux, vmware, etc)

1.3. Familiarity with ATM systems (particularly NCR ATMs)

1.4. Service-oriented attitude

1. Educational Requirement

2.1. College Degree

2.2. Four (4) year Computer related course or equivalent experience

1. Working Experience

3.1. At least three (3) years of IT work experience.

3.2. Two (2) years System Administration of Windows and UNIX systems preferable.

3.3. At least one (1) year Project Management Experience will be an advantage.

1. Related Training

4.1. Training on different Operating Systems

4.2. Training on different hardware platforms.