Systems Analyst I

Carelon Global Solutions Philippines; Iloilo City; On-site; PHP 350,000 - 550,000; Full time

Job summary

Carelon Global Solutions Philippines is seeking a Systems Analyst to define functional and non-functional requirements and liaise between business and IT. You will create feature test cases and ensure testing validates performance, usability, reliability, and scalability.

Responsibilities include translating business needs into technical details, supporting integration and acceptance testing, and providing training and procedure development for operational projects.

Qualifications

• Associate's Degree in Computer Science, IT, Information Systems, or related field, or equivalent experience.
• Experience in Systems Support, Systems Analysis, IT Operations or related IT function preferred.
• Knowledge of incident management, troubleshooting, system administration, and IT service management processes.
• Strong analytical, problem-solving, organizational, and documentation skills.
• Excellent verbal, written, and interpersonal communication abilities.

Responsibilities

• Define functional, usability, reliability, performance and support requirements.
• Act as liaison between business and IT on requirements.
• Create and execute feature test cases to validate requirements.
• Translate business requirements into implementation details.
• Provide support during integration and acceptance testing and implementation.
• Deliver training and procedure development support for projects.

Skills

Analytical thinking

Problem solving

Organizational skills

Documentation

Communication

Detail oriented

Multi-tasking

Education

Associate's Degree in CS/IT/IS or related field

Job description

Responsible for the definition of the functional, usability, reliability, performance and support requirements of a system. Primary duties may include, but are not limited to: Defines both the functional and non-functional requirements of a system and acts as a liaison between the business and IT. Creates and executes feature test cases and ensures feature testing effectively validates that the system meets the functional and non-functional requirements. Assists in the translation of the business requirements into implementation details and ensures design meets performance, usability, reliability and scalability requirements in addition to the functional requirements. Provides support during the integration and acceptance testing phases and implementation. Provides training and procedure development support to operational projects as requested. Requires Associates degree in computer science or information systems Technical Institute Degree; or any combination of education and experience, which would provide an equivalent background. 1 or more years of systems engineering or systems analysis experience preferred but not required. Requires an understanding of the application being tested from both a business and technical perspective. Analytical, organization and planning skills required. Detailed-oriented with ability to multi-task required. Excellent oral, written and interpersonal communication skills required.

Qualifications

• Associate's Degree in Computer Science, Information Technology, Information Systems, or a related field; or equivalent combination of education and experience.
• Experience in Systems Support, Systems Analysis, Technical Support, IT Operations, or a related IT function preferred.
• Knowledge of incident management, troubleshooting, system administration, and IT service management processes.
• Strong analytical, problem-solving, organizational, and documentation skills with keen attention to detail.
• Excellent verbal, written, and interpersonal communication skills, with the ability to collaborate effectively across technical and business teams.