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United Davao Specialists Hospital and Medical Center Inc. is seeking an IT Support Specialist to ensure reliable computer systems across the facility. The role involves procuring hardware and software, installing components, and providing end-user support on-site.
The ideal candidate holds a Bachelor’s in IT, has at least one year of experience, and is proficient in computer operations. You will collaborate with network services and information systems teams to keep systems running smoothly and
Bachelor’s Degree in Information Technology or relevant course.
A minimum of one (1) year of experience in the said position.
Proficient in computer operations
Identifies and procures the hardware and software needed to satisfy user requirements.
Installs hardware and peripheral components such as monitors, keyboards, printers and disk drives on users’ premises.
Loads appropriate software packages such as operating systems, networking components and office applications.
Assists in the customization and adaptation of existing programs to meet users’ requirements.
Provides telephone, in-person and online support to end-users.
Coordinates activities with network services and information systems groups.
Provides updates, status and completion information to head, managers and/or users, or in-person communication.
Refers major hardware problems to service personnel for correction.
Connects users to networks and provides initial training in facilities and applications.
Administers e-mail and anti-virus systems.
Assists in research and procurement of computer accessories and supplies.
Performs other duties as assigned.