Senior Travel Concierge & VIP Booking Specialist

JPMorganChase; Taguig; On-site; PHP 550,000 - 750,000; Full time

Job summary

JPMorganChase in Taguig seeks a Service Travel Advisor IV to deliver exceptional travel support to our clients. You will book flights and itineraries, resolve issues quickly, and liaise with vendors to meet client expectations across luxury and corporate travel segments.

You will leverage Sabre GDS and travel management tools to optimize processes, analyze logistics, and maintain strong relationships with vendors and VIP clients. A detail‑driven, client‑focused mindset is essential.

Qualifications

• Must have at least 3 years of native Sabre GDS experience in travel.
• Ability to coordinate and fulfill travel bookings per client preferences and standards.
• Experience using travel management tech and booking systems to optimize travel.
• Strong conflict management and client/vendor relationship skills.
• Develop analytical thinking to organize and evaluate travel information.

Responsibilities

• Coordinate and fulfill travel bookings for clients, ensuring alignment with preferences and standards.
• Use travel management tools to optimize the travel process from booking to final itinerary.
• Identify and resolve complex travel issues, de-escalating using conflict management and CRM.
• Analyze travel logistics and client feedback to drive improvements and solutions.
• Maintain relationships with vendors, negotiating to meet client expectations.
• Communicate effectively with high profile and VIP clients.

Skills

Sabre GDS experience

Travel bookings coordination

Conflict management

CRM (customer relationship management)

Analytical thinking

Customer experience understanding

Tools

Travel management software

Booking systems

AI-enabled tools

Job description

JPMorganChase in Taguig seeks a Service Travel Advisor IV to deliver exceptional travel support to our clients. You will book flights and itineraries, resolve issues quickly, and liaise with vendors to meet client expectations across luxury and corporate travel segments.

You will leverage Sabre GDS and travel management tools to optimize processes, analyze logistics, and maintain strong relationships with vendors and VIP clients. A detail‑driven, client‑focused mindset is essential.