Elite Corporate Travel Advisor IV

JPMorganChase; Metro Manila; On-site; PHP 558,000 - 893,000; Full time

Job summary

JPMorganChase in Manila is seeking a Corporate Servicing Travel Advisor IV to deliver outstanding service to travel clients, book travel, resolve issues promptly, and liaise with vendors. The role emphasizes conflict management, client relationships, and using travel technology to optimize processes from start to finish.

The position requires strong attention to detail, analytical thinking, and a solid understanding of customer experience within a travel context, with exposure to Sabre GDS and

Qualifications

• 3+ years of Corporate Travel & Sabre experience.
• Proven ability to coordinate travel bookings per client preferences and firm standards.
• Ability to use travel management tools to optimize the booking process.
• Demonstrated conflict management and client/vendor relationship skills.
• Develop analytical thinking to organize and evaluate travel scenarios.
• Understand customer journey and how to enhance experience.

Responsibilities

• Coordinate and fulfill travel bookings for clients per preferences and standards.
• Use travel management tools to optimize the process from booking to itinerary confirmation.
• Resolve complex travel-related issues and de-escalate using conflict management.
• Analyze travel logistics and client feedback to identify improvements.
• Maintain vendor relationships and negotiate terms to meet client expectations.
• Communicate effectively with high-profile and VIP clients.

Skills

Corporate Travel

Sabre GDS

Travel coordination

Conflict management

Customer relationship

Analytical thinking

Customer experience

Tools

Booking systems

Travel planning software

Job description

JPMorganChase in Manila is seeking a Corporate Servicing Travel Advisor IV to deliver outstanding service to travel clients, book travel, resolve issues promptly, and liaise with vendors. The role emphasizes conflict management, client relationships, and using travel technology to optimize processes from start to finish.

The position requires strong attention to detail, analytical thinking, and a solid understanding of customer experience within a travel context, with exposure to Sabre GDS and