Senior Travel Advisor for VIP & Luxury Travel

JPMorgan Chase Bank, N.A.; Taguig; On-site; PHP 420,000 - 660,000; Full time

Job summary

JPMorgan Chase Bank, N.A. is seeking a Service Travel Advisor IV to join Chase Travel. You will book travel, resolve issues promptly, and liaise with vendors to meet client expectations, including high-profile clients, delivering exceptional service.

The role requires at least 3 years of native Sabre GDS experience, strong conflict management, and the ability to optimize travel logistics using travel management tools. You will analyze feedback and continuously improve travel arrangements.

Qualifications

• Must have at least 3 years of native Sabre GDS experience in the travel industry.
• Experience coordinating and fulfilling travel bookings in line with client preferences.
• Proficient use of travel management technology tools and booking systems.
• Showcase conflict management and customer relationship skills to promptly resolve issues.
• Analytical thinking to organize, compare, and improve travel logistics.

Responsibilities

• Coordinate and fulfill travel bookings for clients, ensuring all details align with client preferences and company standards.
• Utilize travel management technology tools to optimize the travel process, from initial booking to final itinerary confirmation.
• Identify and promptly resolve complex travel-related issues, leveraging your skills in conflict management and customer relationship management to de-escalate.
• Analyze travel logistics and client feedback to identify areas for improvement and contribute to new solutions.
• Maintain professional relationships with vendors, negotiating as necessary to ensure client expectations are met and exceeded.
• Communicate effectively with high profile and VIP clients.

Skills

Conflict management

Customer relationship management

Analytical thinking

Attention to detail

Tools

Sabre GDS

Job description

JPMorgan Chase Bank, N.A. is seeking a Service Travel Advisor IV to join Chase Travel. You will book travel, resolve issues promptly, and liaise with vendors to meet client expectations, including high-profile clients, delivering exceptional service.

The role requires at least 3 years of native Sabre GDS experience, strong conflict management, and the ability to optimize travel logistics using travel management tools. You will analyze feedback and continuously improve travel arrangements.