Senior Travel Advisor: Client Care & Bookings

JP Morgan Chase; Manila; Presencial; PHP 240.000 - 360.000; Jornada completa

Descripción de la vacante

JP Morgan Chase in Manila is seeking a Service Travel Advisor III to be the primary contact for our clients' travel needs and deliver impeccable service. You will book travel, resolve issues promptly, liaise with vendors, and apply your knowledge of travel management protocols to ensure a seamless experience and exceed client expectations.

You will leverage travel management technology tools and your growing expertise to translate complex requirements into actionable tasks while maintaining

Formación

• At least 2 years of GDS experience.
• Experience using travel management technology tools for reservations.
• Proven ability to manage external client relationships.
• Experience resolving travel-related issues quickly and effectively.
• Strong analytical thinking to simplify complex travel requests.
• Attention to detail with commitment to quality service.

Responsabilidades

• Fulfill travel booking requests aligning with client preferences and policies.
• Address and resolve complex travel issues promptly.
• Maintain professional relationships with clients and anticipate needs.
• Coordinate with vendors to meet client requirements.
• Stay updated on industry practices, regulations, and product definitions.

Conocimientos

GDS experience

Client relationship management

Analytical thinking

Attention to detail

Issue resolution

Travel knowledge

Herramientas

GDS platforms

Travel management software

Descripción del empleo

JP Morgan Chase in Manila is seeking a Service Travel Advisor III to be the primary contact for our clients' travel needs and deliver impeccable service. You will book travel, resolve issues promptly, liaise with vendors, and apply your knowledge of travel management protocols to ensure a seamless experience and exceed client expectations.

You will leverage travel management technology tools and your growing expertise to translate complex requirements into actionable tasks while maintaining