Travel Experience Advisor III

Aumni; Metro Manila; On-site; PHP 300,000 - 420,000; Full time

Job summary

JPMorganChase's Chase Travel is seeking a Service Travel Advisor III to be the first contact for clients' travel needs, ensuring a seamless and satisfactory experience. You will book travel, resolve issues swiftly, and liaise with vendors to meet client expectations.

Use travel management protocols and analytics to break down complex requirements into manageable tasks. You will build professional relationships with clients, maintain meticulous attention to detail, and uphold high-quality service

Qualifications

• Must have at least 2 years of GDS experience.
• Experience using travel management technology tools to handle transport and accommodation reservations.
• Demonstrated ability to manage external client relationships and anticipate needs.
• Experience in resolving travel-related issues with quick, effective solutions.
• Proven analytical thinker able to break down complex travel requirements into tasks.
• Attention to detail with commitment to quality and service delivery.

Responsibilities

• Fulfill travel booking requests, ensuring details align with client preferences and company policies.
• Address and resolve complex travel-related issues promptly.
• Maintain professional client relationships and anticipate needs to exceed expectations.
• Coordinate with vendors to ensure travel arrangements meet client requirements.
• Continuously update knowledge of industry practices, regulations, and product definitions.

Skills

GDS experience

Client relationship management

Analytical thinking

Issue resolution

Attention to detail

Tools

Travel management tools

Job description

JPMorganChase's Chase Travel is seeking a Service Travel Advisor III to be the first contact for clients' travel needs, ensuring a seamless and satisfactory experience. You will book travel, resolve issues swiftly, and liaise with vendors to meet client expectations.

Use travel management protocols and analytics to break down complex requirements into manageable tasks. You will build professional relationships with clients, maintain meticulous attention to detail, and uphold high-quality service