Senior Transition & Project Management Lead

Our Clients; Pasay; On-site; PHP 1,800,000 - 3,000,000; Full time

Job summary

Our Clients in Manila is seeking a Senior Manager – Project Management / Transitions to lead end-to-end transition and project initiatives, ensuring seamless onboarding of new clients, migrations, and process improvements.

You will collaborate with cross-functional teams and business leaders to deliver projects on time, within scope, and with minimal risk, while mentoring junior PMs and guiding stakeholder communications.

Qualifications

• Bachelor's degree in Business Administration, Project Management, Engineering, Information Technology, or a related field.
• Minimum of 8–10 years of experience in project management, transitions, business transformation, or operations.
• At least 3–5 years of leadership experience managing project or transition teams.
• Proven experience handling large-scale client implementations, transitions, or business transformation projects.
• Strong understanding of project management methodologies (Waterfall, Agile, or Hybrid).
• Experience in the BPO, shared services, healthcare, or technology industry is an advantage.
• PMP, PRINCE2, Agile, Lean Six Sigma, or equivalent project management certification is highly preferred.

Responsibilities

• Lead end-to-end transition projects, including planning, execution, monitoring, and successful project closure.
• Manage client implementations, process migrations, and business transition activities across multiple accounts.
• Develop comprehensive project plans, timelines, risk assessments, and governance frameworks.
• Coordinate with Operations, Quality, Training, IT, HR, Finance, and other stakeholders to ensure project readiness.
• Identify, assess, and mitigate project risks, issues, and dependencies.
• Monitor project milestones, budgets, and resource allocation to ensure successful delivery.
• Establish project governance through regular status meetings, executive updates, and stakeholder communications.
• Drive continuous improvement initiatives to enhance transition methodologies and project management practices.
• Ensure compliance with organizational standards, contractual obligations, and quality requirements.
• Facilitate knowledge transfer, process documentation, and operational readiness before project handover.
• Mentor and coach Project Managers and Transition Leads to build high-performing teams.
• Manage multiple concurrent projects while maintaining quality, timelines, and customer satisfaction.
• Collaborate with senior leadership to support strategic business initiatives and organizational transformation.

Skills

Project management

Leadership

Stakeholder management

Communication

Risk management

Budget management

Strategic planning

Process improvement

Mentoring

Decision making

Education

Bachelor's degree in Business Administration, Project Management, Engineering, Information Technology, or related field

Tools

MS Project

Jira

Asana

Smartsheet

Job description

Our Clients in Manila is seeking a Senior Manager – Project Management / Transitions to lead end-to-end transition and project initiatives, ensuring seamless onboarding of new clients, migrations, and process improvements.

You will collaborate with cross-functional teams and business leaders to deliver projects on time, within scope, and with minimal risk, while mentoring junior PMs and guiding stakeholder communications.