Global Transition Lead: End-to-End Process Migrations

PM Consulting; Taguig; On-site; PHP 900,000 - 1,500,000; Full time

Job summary

PM Consulting in the Philippines seeks an experienced Transition Manager to lead end-to-end business process migrations into a global shared services environment.

You will partner with global leaders, process owners and cross-functional teams to ensure smooth transitions, governance, and measurable benefits while maintaining compliance and risk controls.

This role requires a track record of large-scale transitions and strong stakeholder management across time zones.

Qualifications

• 10+ years of professional experience, with at least 5 years in transition, migration, or transformation management.
• Experience in BPO/Shared Services or Global Business Services is preferred.
• Proven track record managing complex, multi-workstream transitions across teams, processes, and locations.
• Strong knowledge transfer, operational readiness, go-live, stabilization, and BAU handover.
• Solid project/program management, PMO governance, risk management, and stage-gate experience.
• Strong stakeholder management and executive communication across global stakeholders.
• Excellent analytical, problem-solving, facilitation, negotiation, and decision-making skills.
• Knowledge of Lean/Six Sigma and change management principles.
• Comfortable working with global teams across different time zones.
• PMP, PRINCE2, Lean Six Sigma, or Change Management certification is an advantage.
• Master’s degree or postgraduate qualification is a plus.

Responsibilities

• Lead end-to-end transition and migration programs across functions, teams, and locations.
• Develop transition strategies, project plans, timelines, milestones, deliverables, and success measures.
• Manage full transition lifecycle from assessment and planning through go-live, stabilization, and BAU handover.
• Conduct process assessments and readiness reviews; identify opportunities for standardization and automation.
• Establish transition governance and manage plans, risks, issues, dependencies, decisions, and stakeholder updates.
• Lead knowledge transfer activities including process walkthroughs and coaching.
• Partner with global stakeholders to manage expectations, communication, and business requirements.
• Monitor transition costs, business cases, expected benefits, and overall program performance.
• Ensure risk, compliance, data privacy, security, and operational controls before go-live.
• Support hypercare and stabilization, ensuring a smooth handover to operations.

Skills

Transition management

Program management

PMO governance

Stakeholder management

Change management

Risk management

Analytical skills

Negotiation

Education

Bachelor’s degree in Business/Operations/Management/Engineering

Tools

MS Project

PMO tools

Job description

PM Consulting in the Philippines seeks an experienced Transition Manager to lead end-to-end business process migrations into a global shared services environment.

You will partner with global leaders, process owners and cross-functional teams to ensure smooth transitions, governance, and measurable benefits while maintaining compliance and risk controls.

This role requires a track record of large-scale transitions and strong stakeholder management across time zones.