Senior Training & Knowledge Manager - Elevate Sales

Sutherland Global; Mandaluyong; On-site; PHP 334,800 - 502,200; Full time

Job summary

A leading BPO company in Mandaluyong is seeking a Sr. Associate Manager for training. This role involves supporting training programs and ensuring service excellence by collaborating with multiple teams. The ideal candidate will have at least 3 years of BPO experience, strong sales leadership skills, and proficiency in MS Office applications. You will assist in training program implementation and monitor training effectiveness, contributing to continuous improvement initiatives.

Qualifications

• Minimum of 3 years of BPO experience, including 1-2 years supporting Sales Training.
• Strong sales leadership with ability to motivate and drive a sales team.
• Proficient in MS Office applications: Excel, PowerPoint, Word, and Outlook.

Responsibilities

• Support implementation of training programs for employees.
• Maintain communication with internal stakeholders on training updates.
• Monitor training effectiveness through data analysis and feedback.

Skills

Sales leadership

Training and development

Communication skills

Data analysis

Collaboration

Tools

MS Office applications

Job description

A leading BPO company in Mandaluyong is seeking a Sr. Associate Manager for training. This role involves supporting training programs and ensuring service excellence by collaborating with multiple teams. The ideal candidate will have at least 3 years of BPO experience, strong sales leadership skills, and proficiency in MS Office applications. You will assist in training program implementation and monitor training effectiveness, contributing to continuous improvement initiatives.