Senior Systems Engineer | WFH
Cloudstaff Philippines Inc.
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Benefits offered by this job
Job summary
Cloudstaff Philippines Inc. is seeking a Senior Systems Engineer to own the technical backbone of core business systems, starting with NetSuite.
This role blends engineering depth with business collaboration to deliver reliable, scalable solutions and keep daily operations running smoothly for users across the organization. The role will expand beyond NetSuite to other platforms and technologies as the business grows, offering opportunities to work on diverse integrations and modernize systems
Qualifications
- Bachelor's degree in Computer Science, Information Systems, Computer Engineering, or a related field.
- NetSuite SuiteCloud Developer I and II certifications.
- Prior experience with ERP implementation and support.
- Knowledge of SDLC and cloud/web app development.
- Experience with integrations via web services.
- Ability to translate functional requirements into technical design.
Responsibilities
- Provide system support to rectify faults promptly.
- Develop technical solutions to meet business requirements.
- Design, build and maintain custom modules, scripts, workflows and integrations across core systems.
- Enable users across the business to perform their jobs effectively.
- Ensure business reports are accurate and delivered timely.
Skills
Education
Tools
Job description
As our Senior Systems Engineer, you will take ownership of the technical backbone behind our core business systems, starting with NetSuite. This role sits at the intersection of engineering and business — translating operational needs into reliable, scalable technical solutions while keeping day-to-day systems running smoothly for users across the business.
As the business systems footprint grows beyond NetSuite, the role is expected to grow with it, taking on new platforms and technologies over time. It is a strong fit for someone who enjoys both the technical depth of platform engineering and the collaborative, cross-functional side of working closely with the business.
- Provide support to ensure system faults are rectified promptly.
- Develop technical solutions to meet ongoing business requirements.
- Design, build and maintain custom modules, scripts, workflows and integrations across core business systems.
- Enable users at all levels to perform their jobs effectively.
- Ensure business reports are accurate and provided in a timely manner.
- Support continuous improvement of systems.
- Assist the organisation in the selection, development of, and transition to new solutions.
- Translate functional requirements into technical designs and oversee their implementation.
- Apply sound change control, testing and deployment practices across sandbox-to-production releases.
- Build rapport and working relationships with teams across the business, at both management and end-user level.
- Lead technical design reviews, code walkthroughs, and platform governance discussions.
- Work closely with the Business Systems Manager to align technical delivery with the platform roadmap.
Ensure prioritisation of projects, tasks and resources in accordance with direction from the Business Systems Manager.
Ensure systems are followed in terms of: QA systems (ISO 9001), Documentation, WHS (ISO 45001), and Environmental systems (ISO 14001).
Ensure compliance with IT and data security best practices.
Adhere to ISO27001 principles.
Fault Resolution
System faults resolved promptly within agreed SLA priorities
Ongoing
Solution Delivery
Technical solutions delivered to agreed scope, quality and timeline
Quarterly
Reporting Accuracy
Business reports accurate and delivered within required timeframes
Ongoing
Change & Release Management
Changes tested, documented and deployed with no material production defects
Ongoing
Continuous Improvement
Agreed system improvements and enhancements delivered
Quarterly
Stakeholder Engagement
Effective working relationships maintained across business and end-user teams
Ongoing
Demonstrates integrity and ethical conduct by treating all individuals—colleagues, customers, and third parties with dignity and respect.
Fosters collaboration and inclusivity by encouraging others, appreciating diverse perspectives, and resolving conflicts professionally and constructively.
Engages in active listening, provides honest and constructive feedback, shares information transparently, and promotes open communication across all levels of the organisation.
Effectively plans and evaluates personal and team activities, contributes to broader team planning and participates in the review of key initiatives and events.
Uphold personal and professional integrity in the workplace.
Maintain confidentiality and adhere to privacy standards.
Follow reasonable management directions.
Comply with all company policies and procedures.
Provide support to colleagues during absences as directed.
Demonstrate behaviours aligned with the company values (THREAD).
Comply with all WHS policies and procedures.
Maintain a clean and safe work environment.
Promptly report hazards, near misses, injuries and incidents.
Actively participate in safety improvement initiatives.
Report to work fit for duty, free from impairment due to drugs, medications, fatigue, or other factors that may impact safety.
Perform duties in a manner that ensures the health and safety of themselves and others.
- Bachelor's degree in Computer Science, Information Systems, Computer Engineering, or a related field.
- NetSuite SuiteCloud Developer I and II certifications.
- Prior experience with ERP implementation and support.
- Knowledge and experience in SDLC (Software Development Life Cycle).
- Knowledge and experience in cloud and web application development.
- Prior experience with integration projects connecting different applications, particularly via web services.
- Ability to translate a functional document/requirement into a technical design (TRD).
- Ability to gather requirements and write an FRD (advantageous).
- Ability to work across both technical and functional consultancy (advantageous).
- Experience with different project methodologies (e.g., Waterfall and Agile).
- Experience working with modern IDEs such as VS Code, and code repositories/version control such as GitHub.
- Experience with Atlassian tools – Jira, JSM, JPD, Confluence, Zephyr.
- Advanced skills across core NetSuite modules: SuiteScript, SuiteTalk, SuiteFlow, and Advanced PDF/FreeMarker.
- Expertise in SuiteScript 2.x for custom business logic, workflows, and UI enhancements.
- Strong knowledge of the SuiteCloud Development Framework (SDF) and deployment best practices.
- Familiarity with SuiteTalk (SOAP/REST web services) for system integrations.
- Experience with saved searches, custom records, workflows, and user roles/permissions.
- Understanding of platform architecture, record structure, and data models (NetSuite today, with the ability to apply this thinking to other business systems as they are introduced).
- Ability to design and oversee custom modules and deployment packages.
- Hands-on experience with integrations via middleware tools (e.g., Dell Boomi, Celigo, MuleSoft).
- Proficient in platform configuration, including form customisation, scripting triggers, and UI improvements.
- Experience with sandbox-to-production deployment, release testing, and change control.
- Knowledge of platform release cycles and ability to plan for upgrades/updates.
- Comfortable leading technical design reviews, code walkthroughs, and platform governance discussions.
- Awareness of platform security models, performance considerations, and optimisation techniques.
- Exposure to or interest in emerging NetSuite AI capabilities, such as the N/LLM module or Model Context Protocol (MCP) integrations within NetSuite (advantageous).
- High integrity, professionalism, and alignment with the company’s THREAD values.
- Comprehensive health and life insurance on your 16th day of employment, covering 1 free dependent on the 16th day of employment
- Superb and exciting Mid-Year Parties – with items to give away and cash prizes!
- Endless opportunities for career advancement
- Exclusive ATM inside the office for employee's convenience
- We set you up for success with a company-provided PC/Laptop and fiber internet connection
- Look forward to weekly office perks for work from office staff – Free Coffee, Meals and Beer Fridays!
- Top notch workplace with first class VIP lounge and game rooms
- Child friendly spaces to cater to the needs of employees with children, enhancing work-life balance
- Participate and join our CS Social Clubs and Special Interest Groups to connect with colleagues
- International career growth and connections
- Unlimited cash incentives for hired referrals
- Mental Wellness Employee Assistance program through Lifeworks
- In-house psychiatrist available to support employees' well-being
- Become part of the Employee Share Units program
- Cloudstaff Dream Points - To be used for bidding useful items like appliances, kitchenettes etc
- Cloudstaff : Build Your Career, Anywhere
- Established in 2005, Cloudstaff is a leading outsourcing company that empowers businesses to thrive through smarter talent solutions. We're passionate about creating a work environment that fosters your professional growth and overall well-being.
- Why Cloudstaff is the #1 Workplace?
- Award-winning Culture : We're committed to building the #1 Workplace Everywhere, with a proven track record of staff engagement initiatives and industry recognition
- Invest in You : We support your development through comprehensive training programs, mentoring and opportunities for career advancement
- Thrive as an Individual : We offer a strong work-life balance with flexible schedules, meaningful perks and a collaborative team environment.
To become a priority applicant, please share a 1-2 minute video introduction detailing you experience in this specific role. You can upload your video to the CSJobs platforms. Please use a clean, distraction-free background and speak clearly and articulately.
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