Senior Systems Administrator: Cloud, Identity & Automation

First Focus; Manila; Hybrid; PHP 900,000 - 1,200,000; Full time

Benefits offered by this job

Hybrid working arrangements

10 paid study days per year

HMO from day one (dental cover)

Job summary

First Focus is seeking an experienced Systems Administrator based in Manila to support our US operations, working Eastern Time business hours. This senior role covers infrastructure administration, endpoint management, Microsoft 365, networking, security, automation and projects.

You'll act as escalation point for technicians, provide advanced technical support across systems and will participate in an after-hours on-call rotation, while collaborating with US teams and Manila staff.

Qualifications

• 4+ years of experience in IT infrastructure, systems administration or systems engineering.
• Strong hands-on experience with Microsoft Intune, including endpoint management, enrolment, configuration and compliance policies, application deployment and troubleshooting
• Advanced experience with Microsoft 365 and Entra ID, including licensing, access management and user lifecycle administration
• Strong experience supporting Windows and macOS environments, mobile devices and software deployment
• Solid knowledge of Windows Server, Active Directory, Group Policy, DNS and DHCP
• Experience troubleshooting firewalls, VPNs and network connectivity
• Experience with PowerShell and automation
• Hands-on experience with patch management, vulnerability remediation and endpoint security
• Experience leading or owning technical IT projects
• Experience with system integrations, migrations or Microsoft tenant transitions
• Experience supporting technology activities associated with mergers and acquisitions would be particularly useful
• Familiarity with Halo ITSM, Asana or similar service and project management platforms
• Experience with IT audits, compliance, technical documentation and vendor management
• Excellent written and verbal English communication
• Strong troubleshooting skills and the ability to document solutions clearly enough that another engineer can actually use them
• Willingness to work US Eastern Time business hours on an ongoing basis
• Willingness to participate in an after-hours on-call rotation

Responsibilities

• Providing advanced technical support across systems, servers, networks, endpoints, mobile devices and business applications
• Acting as an escalation point for technicians on more complex technical issues
• Administering Microsoft 365, Entra ID, Active Directory and Microsoft Intune
• Managing endpoint enrolment, configuration, compliance policies and application deployment
• Supporting Windows, macOS and mobile device environments
• Administering Windows Server, Group Policy, DNS, DHCP, firewalls, VPNs and network services
• Keeping systems and endpoints current with security patches and software updates
• Supporting vulnerability remediation, endpoint security and patch management
• Using PowerShell and automation to make administration more efficient and repetitive tasks considerably less repetitive
• Installing, configuring and maintaining hardware and software
• Integrating systems and tools across the organisation
• Supporting technology integrations associated with mergers and acquisitions
• Managing user administration, access and the technology side of employee onboarding
• Owning internal IT projects from planning through delivery, including timelines, risks and stakeholder communication
• Supporting compliance activities, audit preparation and technical documentation
• Maintaining SOPs, system inventories, vendor records and knowledge-base articles
• Working with vendors and supporting technology procurement or vetting where required
• Coaching technicians and sharing technical knowledge across the team

Skills

Microsoft Intune

Entra ID

PowerShell

Windows Server

Active Directory

Networking

Endpoint management

Automation

Microsoft 365

Security

Vulnerability remediation

Vendor management

Tools

Halo ITSM

Asana

Job description

First Focus is seeking an experienced Systems Administrator based in Manila to support our US operations, working Eastern Time business hours. This senior role covers infrastructure administration, endpoint management, Microsoft 365, networking, security, automation and projects.

You'll act as escalation point for technicians, provide advanced technical support across systems and will participate in an after-hours on-call rotation, while collaborating with US teams and Manila staff.