Systems Administrator - Night Shift

First Focus; Pasig; Remote; PHP 900,000 - 1,300,000; Full time

Job summary

First Focus is seeking a senior Systems Administrator based in Manila to support our US operations, working US Eastern Time business hours. The role focuses on infrastructure administration, endpoint management, Microsoft 365, networking and security.

You will act as escalation point for technicians, lead IT projects and employ automation with PowerShell to improve efficiency. Collaboration with US teams and after-hours rotation are part of the role.

Qualifications

• 4+ years of experience in IT infrastructure, systems administration or systems engineering.
• Proficiency with Microsoft Intune, Entra ID and Endpoint management.
• Advanced experience with Microsoft 365, licensing, and user lifecycle administration.
• Strong knowledge of Windows Server, Active Directory, DNS, DHCP and Group Policy.
• Experience with patch management, security, automation and project ownership.

Responsibilities

• Provide advanced technical support across systems, networks and endpoints.
• Act as escalation point for technicians on complex issues.
• Administer Microsoft 365, Entra ID, Active Directory and Intune.
• Manage endpoint enrolment, configuration and policy compliance.
• Maintain security patches and software updates across platforms.
• Lead or own IT projects from planning through delivery, including risks and stakeholders.

Skills

IT infrastructure

Microsoft Intune

Entra ID

Active Directory

PowerShell

Microsoft 365

Networking

Security

Automation

IT Project leadership

Education

Bachelor's degree in IT/CS

Tools

PowerShell

Windows Server

macOS

VPNs

Job description

If Microsoft Intune, Entra ID, PowerShell, Windows Server and network troubleshooting are comfortably inside your wheelhouse, rather than things you vaguely remember seeing in somebody else's ticket notes, keep reading. We are looking for an experienced Systems Administrator based in Manila to support our parent company's US operations, working Eastern Time business hours . This is a senior, hands‑on systems role covering infrastructure administration, endpoint management, Microsoft 365, networking, security, automation and technical projects. You'll also act as an escalation point for other technicians, so we're looking for someone who enjoys solving the interesting problems and helping others become better at solving them too. And because we're not going to bury an important detail somewhere near the bottom, this role works US Eastern Time hours from Manila and participates in an after-hours on‑call rotation.

A little about US We're Australia's #1 MSP (Cloud Tango, 9 years running), with over 500 staff across 4 countries. This role supports our parent company's operations in the US , working closely with their teams to keep internal technology, infrastructure and security running properly. You'll be part of our Philippines team while working directly with colleagues and stakeholders in the US. It's proper international exposure, not "global role" because someone once invited you to a Teams meeting at an inconvenient hour. One of our values that fits this role particularly well is Be the Solution . You'll be trusted to investigate problems, make sound technical decisions, take ownership and get things through to resolution. You'll also find plenty of Never Stop Growing , particularly because part of the job is sharing knowledge and helping technicians develop more advanced skills. You can learn more about First Focus and our values at https://www.firstfocus.com.au/about-us/ .

What you'll be doing

You’ll help administer and improve the systems, infrastructure and technology used across the US business, while providing advanced technical support and acting as an escalation point for the wider IT team. Your work will include:

• Providing advanced technical support across systems, servers, networks, endpoints, mobile devices and business applications
• Acting as an escalation point for technicians on more complex technical issues
• Administering Microsoft 365, Entra ID, Active Directory and Microsoft Intune
• Managing endpoint enrolment, configuration, compliance policies and application deployment
• Supporting Windows, macOS and mobile device environments
• Administering Windows Server, Group Policy, DNS, DHCP, firewalls, VPNs and network services
• Keeping systems and endpoints current with security patches and software updates
• Supporting vulnerability remediation, endpoint security and patch management
• Using PowerShell and automation to make administration more efficient and repetitive tasks considerably less repetitive
• Installing, configuring and maintaining hardware and software
• Integrating systems and tools across the organisation
• Supporting technology integrations associated with mergers and acquisitions
• Managing user administration, access and the technology side of employee onboarding
• Owning internal IT projects from planning through delivery, including timelines, risks and stakeholder communication
• Supporting compliance activities, audit preparation and technical documentation
• Maintaining SOPs, system inventories, vendor records and knowledge-base articles
• Working with vendors and supporting technology procurement or vetting where required
• Coaching technicians and sharing technical knowledge across the team

It's a broad role, which means there's plenty of variety. It also means "that's somebody else's problem" probably isn't going to become your personal catchphrase.

What we're looking for

We're looking for someone who has already built a strong systems administration foundation and is ready to operate with a good degree of independence. You'll ideally bring:

• 4+ years of experience in IT infrastructure, systems administration or systems engineering
• Strong hands‑on experience with Microsoft Intune , including endpoint management, enrolment, configuration and compliance policies, application deployment and troubleshooting
• Advanced experience with Microsoft 365 and Entra ID , including licensing, access management and user lifecycle administration
• Strong experience supporting Windows and macOS environments , mobile devices and software deployment
• Solid knowledge of Windows Server, Active Directory, Group Policy, DNS and DHCP
• Experience troubleshooting firewalls, VPNs and network connectivity
• Experience with PowerShell and automation
• Hands‑on experience with patch management, vulnerability remediation and endpoint security
• Experience leading or owning technical IT projects
• Experience with system integrations, migrations or Microsoft tenant transitions
• Experience supporting technology activities associated with mergers