Hybrid Manila Systems Administrator – Automation & Security

First Focus Information Technology, Inc.; Pasig; Hybrid; PHP 350,000 - 550,000; Full time

Benefits offered by this job

Hybrid work model

10 paid study days per year

HMO from day one

Free Uprise access

Day shift and weekends off

25 paid leave days annually

Employee referral program

MVP award

Learning resources

End-of-FY celebrations

Job summary

First Focus Information Technology, Inc. seeks a Systems Administrator to join our Internal IT team in Manila. You will help keep the systems, applications and technology our people rely on secure, reliable and generally behaving themselves.

This role involves internal support, systems administration, application maintenance, security, automation and improvement projects, with opportunity to make things work better. Day shift in Manila supports work-life balance and family time.

Qualifications

• Solid experience in systems administration, infrastructure support or a similar technical role.
• Experience supporting Microsoft-based business environments.
• Good knowledge of Microsoft 365, Active Directory and modern workplace technologies.
• Experience administering and maintaining business applications and systems.
• Understanding of patching, system maintenance and security fundamentals.
• Strong troubleshooting and problem-solving skills.
• Experience working with ticketing or service management systems.
• An interest in automation, AI and finding smarter ways to handle repetitive work.
• Good technical documentation habits.
• Strong written and verbal English communication skills.
• The ability to communicate comfortably with both technical and non-technical colleagues.
• A collaborative attitude and willingness to share knowledge.

Responsibilities

• Supporting internal users and resolving technical issues across our IT environment.
• Administering and maintaining operating systems, applications and internal technology platforms.
• Keeping systems and applications patched, updated and appropriately maintained.
• Investigating technical and security issues and driving them through to resolution.
• Managing support requests from initial investigation through to completion or escalation.
• Planning and implementing changes with minimal disruption to the business.
• Identifying repetitive tasks and opportunities for automation.
• Supporting internal IT projects, deployments and technology improvements.
• Maintaining clear, useful technical documentation and procedures.
• Helping new employees get comfortable with First Focus systems and technology.
• Working with vendors when external support or expertise is required.
• Sharing knowledge and helping other team members develop their technical capability.
• Keeping people informed when something isn't working, rather than disappearing into the IT cave.
• Providing occasional planned or reactive support outside normal business hours when required.

Skills

Systems administration

Infrastructure support

Microsoft 365

Active Directory

Modern workplace tech

Ticketing systems

Automation interest

Technical documentation

English communication

Collaboration

Tools

Windows Server

PowerShell

Job description

First Focus Information Technology, Inc. seeks a Systems Administrator to join our Internal IT team in Manila. You will help keep the systems, applications and technology our people rely on secure, reliable and generally behaving themselves.

This role involves internal support, systems administration, application maintenance, security, automation and improvement projects, with opportunity to make things work better. Day shift in Manila supports work-life balance and family time.