Senior Solutions Engineer

E-team Workforce Private Corporation; Metro Manila; On-site; PHP 900,000 - 1,500,000; Full time

Job summary

E-team Workforce Private Corporation is seeking a Pre-Sales Solutions Engineer to drive technical demonstrations and support customers through adoption of our products and services.

You will partner with Sales to educate clients, shape solutions, and advance the sales cycle with deep technical expertise in networking and cloud technologies.

Qualifications

• 5 years of relevant experience in customer-facing or consulting role in technical presales/sales engineering
• Strong understanding of internet protocols (TCP/IP, DNS, HTTP, SSL)
• Knowledge of security and cloud technologies (public/private)
• Excellent written, verbal and presentation skills for diverse audiences

Responsibilities

• Create sales opportunities by managing the pre-sales technical process and demonstrating technology to customers
• Manage the technical proposal process and ensure accuracy of technical information addressing customer requirements
• Collaborate with sales to educate customers on services and build strategic solutions
• Evaluate new technologies and propose production-ready technical solutions
• Aim to maximize customer satisfaction, retention, and growth based on customer needs

Skills

Pre-Sales experience

Customer-facing

Technical communication

TCP/IP/SSL knowledge

Cloud technologies

Education

Bachelor's degree in Computer Science or related field

Job description

About the role

As a Pre-Sales Solutions Engineer, you will sit at the heart of the sales process. You will be the technical evangelist supporting customers with the adoption of our products and services. You'll play a pivotal role in demonstrating the value of our solutions, helping to close the sale.

Key responsibilities

• Creating sales opportunities by managing the pre-sales technical process and demonstrating our client's technology to customers


• Managing the technical proposal process and ensuring all technical information and recommendations addressing customer requirements are accurate


• Working closely with sales to educate customers on our client's services and build strategic solutions


• Shaping technical and product innovation by evaluating new technologies, and proposing solutions for production


• Maximizing customer satisfaction, retention, and growth based on the customer's needs and business requirements

About you

• 5 years of relevant experience and a bachelor's degree in computer science, or related field or its equivalent


• 5 years of relevant experience working in a customer-facing or consulting role in technical presales/sales engineering


• Demonstrate comprehensive understanding of the internet, including TCP/IP, DNS, HTTP and SSL protocols


• Possess relevant knowledge of security, public and private cloud related technologies


• Demonstrate excellent written, verbal and presentation skills including communicating complex technical content to a range of audiences


• Be a good team player, able to collaborate, prioritize, and solve problems in a fast-changing environment