Senior ServiceNow Product Owner - AI-Driven Platform Leader

Partners Group; Manila; Hybrid; PHP 1,800,000 - 3,200,000; Full time

Benefits offered by this job

Professional, international working环境

Mentorship opportunities

Education assistance program

One‑month sabbatical after every five


Team events and volunteer activities

Job summary

Partners Group seeks a Senior ServiceNow Product Owner to drive enterprise workflow solutions, improve user experience, and support business objectives. You will guide platform evolution, mentor teams, and promote continuous improvement in a hybrid, 3 days onsite/2 days remote model.

Ideal candidates bring 10+ years of ServiceNow experience, strong ITSM/ITOM knowledge, and a proven track record in enterprise programs. AI capabilities within ServiceNow are a plus.

Qualifications

• 10+ years hands‑on ServiceNow experience with architecture, modules and custom development.
• Proven track record leading enterprise‑scale ServiceNow programs and cross‑functional stakeholder management.
• Strong understanding of ServiceNow architecture, APIs and integration strategies.
• Experience in Agile product ownership and backlog management.
• Familiarity with ITIL practices and ITSM domain.

Responsibilities

• Manage stakeholder relationships to prioritize platform initiatives and align with business objectives.
• Act as trusted advisor to senior leadership on platform capabilities, risks and opportunities.
• Lead complex ServiceNow implementations across ITSM, ITOM, HRSD, and custom apps.
• Define and enforce development standards, governance models and best practices.
• Oversee internal and external development teams, ensuring high‑quality code and configurations.
• Lead backlog management, sprint planning and release coordination.
• Design scalable, secure ServiceNow solutions for cross‑functional workflows and automation.
• Evaluate new capabilities and third‑party integrations to extend platform value.
• Ensure architectural alignment with enterprise IT strategy.

Skills

ServiceNow expertise

Stakeholder management

Agile product ownership

ITSM knowledge

AI capabilities in ServiceNow

APIs & integrations

Education

Bachelor’s or Master’s degree in Computer Science / Information Systems or related field

Tools

ServiceNow

Job description

Partners Group seeks a Senior ServiceNow Product Owner to drive enterprise workflow solutions, improve user experience, and support business objectives. You will guide platform evolution, mentor teams, and promote continuous improvement in a hybrid, 3 days onsite/2 days remote model.

Ideal candidates bring 10+ years of ServiceNow experience, strong ITSM/ITOM knowledge, and a proven track record in enterprise programs. AI capabilities within ServiceNow are a plus.