Senior ServiceNow ITAM Specialist — HAM/SAM & CMDB Expert

LTM; Metro Manila; Hybrid; PHP 900,000 - 1,500,000; Full time

Job summary

LTIMindtree in Makati is seeking a ServiceNow ITAM Specialist to support and enhance enterprise HAM and SAM initiatives, focusing on software governance, license compliance, CMDB alignment, and asset lifecycle management.

The role requires 6+ years of ServiceNow experience and 3+ years of hands-on HAM/SAM ITAM work, with a hybrid work setup and full-time employment. Certifications such as CSA/CIS-SAM/CIS-HAM are preferred.

Qualifications

• 6+ years of ServiceNow experience.
• 3+ years of hands-on ITAM (HAM/SAM) experience.

Responsibilities

• Manage and support ServiceNow ITAM solutions.
• Handle SAM Pro (Software Asset Management) and HAM Pro (Hardware Asset Management).
• Drive software vetting, license compliance, and asset governance.
• Manage the full IT asset lifecycle (procurement to retirement).
• Support integrations with multiple platforms.
• Maintain CMDB data accuracy, normalization, and reconciliation.

Skills

ServiceNow Experience

IT Asset Management

Software Governance

License Compliance

CMDB

Education

CSA (Preferred)

CIS-SAM (Preferred)

CIS-HAM (Preferred)

Tools

ServiceNow ITAM

HAM Pro

SAM Pro

REST / SOAP APIs

Integration Hub

Flow Designer

ITSM

Job description

LTIMindtree in Makati is seeking a ServiceNow ITAM Specialist to support and enhance enterprise HAM and SAM initiatives, focusing on software governance, license compliance, CMDB alignment, and asset lifecycle management.

The role requires 6+ years of ServiceNow experience and 3+ years of hands-on HAM/SAM ITAM work, with a hybrid work setup and full-time employment. Certifications such as CSA/CIS-SAM/CIS-HAM are preferred.