Senior IT Analyst (Hardware Asset Management)

APW Tech; Metro Manila; On-site; PHP 800,000 - 1,200,000; Full time

Job summary

APW Tech seeks an IT Asset Management analyst to collaborate with ITAM product owners, ServiceNow teams, Flexera administrators, and business stakeholders in Metro Manila to ensure accurate, compliant asset data and integrated IT asset processes.

The role emphasizes governance, lifecycle management, and clear reporting on asset performance and risk, while requiring strong documentation and stakeholder engagement skills.

Qualifications

• Bachelor’s degree in Information Technology, Computer Science, Engineering, Business Management, or related discipline.
• Minimum of 5 years’ experience in IT Asset Management, IT Service Management, or related IT operations roles.
• Proven experience working with ServiceNow ITAM and/or HAM modules.
• Experience with Flexera (or equivalent software asset management tools) and system integrations.
• Strong understanding of IT asset lifecycle management, governance, and compliance controls.
• Experience designing or implementing ITAM policies, processes, and performance reporting.
• Strong analytical, documentation, and data management skills.
• Excellent communication and stakeholder engagement skills.
• ITIL certification or strong working knowledge of ITIL practices is preferred.

Skills

IT Asset Management

ServiceNow ITAM

Flexera

Data analysis

Stakeholder management

ITIL knowledge

Education

Bachelor’s degree in IT/CS/Engineering

Tools

ServiceNow

Flexera

Job description

About the Role

The analyst will work closely with ITAM product owners, ServiceNow platform teams, Flexera administrators, service management leads, vendors, and business stakeholders to ensure accurate, compliant, and fully integrated IT asset data and processes.

Qualifications

• Bachelor’s degree in Information Technology, Computer Science, Engineering, Business Management, or related discipline.
• Minimum of 5 years’ experience in IT Asset Management, IT Service Management, or related IT operations roles.
• Proven experience working with ServiceNow ITAM and/or HAM modules.
• Experience with Flexera (or equivalent software asset management tools) and system integrations.
• Strong understanding of IT asset lifecycle management, governance, and compliance controls.
• Experience designing or implementing ITAM policies, processes, and performance reporting.
• Strong analytical, documentation, and data management skills.
• Excellent communication and stakeholder engagement skills.
• ITIL certification or strong working knowledge of ITIL practices is preferred.