ServiceNow ITAM Specialist

LTM; Metro Manila; Hybrid; PHP 900,000 - 1,500,000; Full time

Job summary

LTIMindtree in Makati is seeking a ServiceNow ITAM Specialist to support and enhance enterprise HAM and SAM initiatives, focusing on software governance, license compliance, CMDB alignment, and asset lifecycle management.

The role requires 6+ years of ServiceNow experience and 3+ years of hands-on HAM/SAM ITAM work, with a hybrid work setup and full-time employment. Certifications such as CSA/CIS-SAM/CIS-HAM are preferred.

Qualifications

• 6+ years of ServiceNow experience.
• 3+ years of hands-on ITAM (HAM/SAM) experience.

Responsibilities

• Manage and support ServiceNow ITAM solutions.
• Handle SAM Pro (Software Asset Management) and HAM Pro (Hardware Asset Management).
• Drive software vetting, license compliance, and asset governance.
• Manage the full IT asset lifecycle (procurement to retirement).
• Support integrations with multiple platforms.
• Maintain CMDB data accuracy, normalization, and reconciliation.

Skills

ServiceNow Experience

IT Asset Management

Software Governance

License Compliance

CMDB

Education

CSA (Preferred)

CIS-SAM (Preferred)

CIS-HAM (Preferred)

Tools

ServiceNow ITAM

HAM Pro

SAM Pro

REST / SOAP APIs

Integration Hub

Flow Designer

ITSM

Job description

ServiceNow ITAM Specialist | Hybrid | LTIMindtree

LTIMindtree is looking for a ServiceNow ITAM Specialist to support and enhance enterprise-wide Hardware Asset Management (HAM Pro) and Software Asset Management (SAM Pro) initiatives. This role focuses on software governance, license compliance, CMDB alignment, asset lifecycle management, and software vetting processes to ensure secure, compliant, and cost-effective IT asset operations.

Key Responsibilities

• Manage and support ServiceNow IT Asset Management (ITAM) solutions.
• Handle SAM Pro (Software Asset Management) and HAM Pro (Hardware Asset Management).
• Drive software vetting, license compliance, and asset governance.
• Manage the full IT asset lifecycle (procurement to retirement).
• Support integrations with multiple platforms.
• Maintain CMDB data accuracy, normalization, and reconciliation.

Required Skills & Tools

• ServiceNow ITAM
• HAM Pro
• SAM Pro
• CMDB
• Asset Lifecycle Management
• Software License Compliance
• REST / SOAP APIs
• Integration Hub
• Flow Designer
• ITSM

Experience

• 6+ years of ServiceNow experience
• 3+ years of hands-on ITAM (HAM/SAM) experience

Certifications

• CSA (Preferred)
• CIS-SAM (Preferred)
• CIS-HAM (Preferred)

Location: Makati

Work Setup: Hybrid

Employment Type: Full-Time

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