Senior Quality Engineer - 8D Lead & Customer Complaints

ams OSRAM; Calamba; On-site; PHP 500,000 - 900,000; Full time

Job summary

ams OSRAM is seeking a Quality Engineer to lead the 8D team, perform failure analyses, and drive corrective actions for customer complaints in semiconductor manufacturing. You will conduct root cause analyses, support crisis management for high-volume products, and coordinate containment actions with cross-functional teams.

Responsibilities include reliability assessments of suspect materials and qualification planning for process/product changes, collaborating with ams OSRAM internal groups to

Qualifications

• Degree in Electronics, Physics, Chemistry or Materials Science.
• 8+ years in semiconductor manufacturing, quality, reliability or failure analysis.
• Expert in 8D reporting and structured problem solving.

Responsibilities

• Lead the 8D team for customer complaints and ensure effective corrective actions.
• Drive root cause analysis and containment actions for FARs and customer issues.
• Support crisis management for major customer excursions and coordinate actions.
• Perform reliability assessments for suspect materials.
• Develop and oversee Qualification Plans for Process/Product changes.
• Collaborate with internal teams to resolve quality issues at customer sites.

Skills

8D reporting

Root cause analysis

Failure analysis

Crisis management

Problem solving

Quality engineering

Education

Degree / Master Engineering in Electronics, Physics, Chemistry or Material Sciences

Tools

FMEA

IATF16949

VDA6.3

QS9000

Job description

ams OSRAM is seeking a Quality Engineer to lead the 8D team, perform failure analyses, and drive corrective actions for customer complaints in semiconductor manufacturing. You will conduct root cause analyses, support crisis management for high-volume products, and coordinate containment actions with cross-functional teams.

Responsibilities include reliability assessments of suspect materials and qualification planning for process/product changes, collaborating with ams OSRAM internal groups to