Senior Principal, Global Project Management (Remote)

TeleTech Holdings, Inc.; Pampanga; On-site; PHP 669,600 - 892,800; Full time

Benefits offered by this job

Paid time off (PTO)

Wellness and healthcare benefits

Tuition reimbursement

Job summary

TeleTech Holdings, Inc. is looking for a Senior Principal in Project Management to lead and manage global projects remotely from the Philippines. This role demands operational management experience, particularly in the BPO or call center industry, and offers a supportive environment for professional development.

You will be responsible for project oversight, risk management, and serving as a primary liaison among stakeholders. A generous compensation package, including performance bonuses and other benefits, is provided.

Qualifications

• PMP certification or equivalent project management experience.
• Expertise in operational management in BPO or call center settings.
• Capability to manage projects and communicate effectively online.
• Demonstrated ability to lead meetings and draft detailed project plans.
• Willingness to travel internationally as required.

Responsibilities

• Customize and maintain effective project records.
• Identify risks and manage change processes.
• Articulate project requirements and status to various stakeholders.
• Support departmental strategy and business goals.
• Initiate and lead corporate project initiatives.

Skills

PMP and/or equivalent relevant project management experience

Operational management experience within the BPO/call center industry

Effective facilitation and communication in a virtual environment

Ability to lead with influence and achieve collaboration

Tools

Project management software

Word processing software

Spreadsheet applications

Flowcharting applications

Job description

TeleTech Holdings, Inc. is looking for a Senior Principal in Project Management to lead and manage global projects remotely from the Philippines. This role demands operational management experience, particularly in the BPO or call center industry, and offers a supportive environment for professional development.

You will be responsible for project oversight, risk management, and serving as a primary liaison among stakeholders. A generous compensation package, including performance bonuses and other benefits, is provided.