Senior Personal Shopper Lead

SM Store; Quezon City; On-site; PHP 201,000 - 312,000; Full time

Job summary

SM Store is seeking a Personal Shopper to build and sustain strong relationships with customers in a fast-paced retail environment. You will promote new products and promotions aligned with customer needs while upholding SM's service standards to deliver excellent experiences.

You will also ensure paid items are dispatched smoothly and accurately. The role requires a Bachelor's degree (business preferred) and 2–3 years of selling or customer support experience.

Qualifications

• Bachelor's degree preferred in business.
• 2–3 years of experience in selling or customer support roles.

Responsibilities

• Build and sustain strong relationship with customer.
• Offer new products or promotions relevant to customer's need or preference.
• Follow operational standards to maintain quality service and excellent customer experience.
• Endorse properly paid item to dispatch.

Skills

Customer relationship

Sales mindset

Education

Bachelor's degree (business preferred)

Job description

SM Store is seeking a Personal Shopper to build and sustain strong relationships with customers in a fast-paced retail environment. You will promote new products and promotions aligned with customer needs while upholding SM's service standards to deliver excellent experiences.

You will also ensure paid items are dispatched smoothly and accurately. The role requires a Bachelor's degree (business preferred) and 2–3 years of selling or customer support experience.