Personal Shopper Lead — Elevate Customer Experience

The SM Store (SM Mart Inc.); Mandaluyong; Presencial; PHP 201.000 - 357.000; Jornada completa

Descripción de la vacante

The SM Store (SM Mart Inc.) in Mandaluyong, Metro Manila is seeking a Personal Shopper to support customers and fulfill transactions while upholding SM's service standards. You will base interactions on customer needs and preferences, building rapport with shoppers.

You will focus on offering relevant products and promotions, maintaining quality service, and ensuring proper dispatch of paid items. Preference for 2–3 years of selling or customer support experience; join a dynamic store team in a

Formación

• Bachelor's degree preferably in business
• 2–3 years of selling or customer support experience

Responsabilidades

• Build and sustain strong relationship with customer
• Offer new products or promotions that are relevant to customer's need or preference
• Follow operational standards to maintain quality service and excellent customer experience
• Endorse properly paid item to dispatch

Conocimientos

Customer service

Relationship building

Communication

Educación

Bachelor's degree preferably business course

Descripción del empleo

The SM Store (SM Mart Inc.) in Mandaluyong, Metro Manila is seeking a Personal Shopper to support customers and fulfill transactions while upholding SM's service standards. You will base interactions on customer needs and preferences, building rapport with shoppers.

You will focus on offering relevant products and promotions, maintaining quality service, and ensuring proper dispatch of paid items. Preference for 2–3 years of selling or customer support experience; join a dynamic store team in a