Senior Personal Shopper Lead

The SM Store (SM Mart Inc.); General Trias; On-site; PHP 201,000 - 290,000; Full time

Job summary

The SM Store (SM Mart Inc.) in Cavite, Philippines seeks a Customer Service Associate to build strong relationships with customers, promote relevant products, and ensure a superior shopping experience. The role requires a Bachelor’s degree (business preferred) and 2–3 years in selling or customer-support roles.

Responsibilities include following operational standards, delivering quality service, and ensuring properly paid items are dispatched.

Qualifications

• Bachelor's degree preferred in business or related field.
• 2–3 years in selling or customer-support roles.

Responsibilities

• Build and sustain strong customer relationships.
• Offer new products or promotions matching customer needs.
• Follow standards to deliver quality service and experience.
• Endorse paid items to dispatch.

Skills

Customer service

Relationship building

Sales

Communication

Education

Bachelor's degree (Business preferred)

Job description

The SM Store (SM Mart Inc.) in Cavite, Philippines seeks a Customer Service Associate to build strong relationships with customers, promote relevant products, and ensure a superior shopping experience. The role requires a Bachelor’s degree (business preferred) and 2–3 years in selling or customer-support roles.

Responsibilities include following operational standards, delivering quality service, and ensuring properly paid items are dispatched.