Senior Performance & Analytics Lead - On Site

Hammerjack Pty Ltd

Taguig

On-site

PHP 900,000 - 1,300,000

Full time

3 days ago

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Job summary

Hammerjack Pty Ltd is seeking a Senior Business Analyst to join the on-site team in the Philippines (Metro Manila). The role focuses on monitoring, analyzing, and improving team and department performance through data-driven insights and operational studies.

You will design KPIs/OKRs, build dashboards in BI tools, and lead continuous improvement initiatives using Lean Six Sigma and Agile methods. Strong leadership and stakeholder management are essential for success.

Qualifications

5+ years in Operations or frontline Operations.
5+ years using Google Sheets and/or Excel for reporting and data analysis.
2+ years reporting to and presenting to senior management.
3+ years leading and managing a team.
2+ years using data visualization tools such as Power BI, Tableau, or Looker Studio.
2+ years in project management.
2+ years in process mapping using Lucidchart or similar.
Bachelor's degree in Business or Industrial Engineering.

Responsibilities

Lead, coach, and track the performance of the team, aligning data requirements for tracking performance, setting clear performance expectations and accountability across the team members.
Design, track, and maintain Department KPIs, OKRs, and performance scorecards.
Prepare and present regular performance reports and business insights to stakeholders and leadership.
Map, document, and continuously improve business processes using Lucidchart.
Apply Lean Six Sigma and Lean Methodology principles to identify inefficiencies and streamline workflows.
Use Agile methodology to manage improvement initiatives and cross-functional projects.
Manage end-to-end projects related to performance improvement, from planning through execution and evaluation.