Senior Payments & Merchant Acquiring Leader

SM Retail Inc; Philippines; On-site; PHP 1,800,000 - 3,600,000; Full time

Job summary

SM Retail Inc. is seeking a Senior Manager – Payments & Merchant Acquiring to lead our payment partnerships, EFT POS operations, and digital payment solutions across physical stores and e-commerce channels.

The role requires a deep understanding of EFT POS, payment acceptance, and merchant relationships, with at least 10–12 years in related fields and 5 years in leadership. You will drive commercial negotiations, SLA monitoring, and process improvements to ensure seamless payment experiences.

Qualifications

• Bachelor's degree in Business, Finance, Information Technology, Engineering, or a related field.
• At least 10–12 years of relevant experience in merchant acquiring, banking, fintech, payment service providers, or payment gateway solutions.
• At least 5 years of leadership experience managing teams and external partners.
• Proven experience managing acquiring bank relationships and commercial negotiations.
• Strong understanding of EFT POS, payment acceptance, and e-commerce payment solutions.

Responsibilities

• Manage acquiring bank and payment partner relationships, including commercial negotiations and cost optimization.
• Oversee EFT POS operations, payment infrastructure, and e-commerce payment solutions.
• Ensure reliable payment processing through SLA monitoring and incident management.
• Manage merchant contracts, renewals, and compliance requirements.
• Lead the payment operations team and drive service quality and operational efficiency.

Skills

Leadership

Merchant acquiring knowledge

Negotiation

Education

Bachelor's degree in Business, Finance, IT, Engineering or related field

Job description

SM Retail Inc. is seeking a Senior Manager – Payments & Merchant Acquiring to lead our payment partnerships, EFT POS operations, and digital payment solutions across physical stores and e-commerce channels.

The role requires a deep understanding of EFT POS, payment acceptance, and merchant relationships, with at least 10–12 years in related fields and 5 years in leadership. You will drive commercial negotiations, SLA monitoring, and process improvements to ensure seamless payment experiences.