Senior Payments Operations Leader

Freelancer.com; Philippines; On-site; Full time

Job summary

A leading fintech platform is seeking a Payments Team leader to manage and improve payment operations. This role entails providing strategic leadership, ensuring compliance with standards, and collaborating across teams. The ideal candidate has a strong background in digital finance and proven leadership skills, committed to continuous improvement and operational excellence in a fast-paced environment. Join us to shape the future of payment processing in a high-performing setting.

Qualifications

• Strong leadership and communication skills suited for managing high-volume operations.
• Solid understanding of payment operations and financial processes.
• Proven ability to analyze issues and implement operational improvements.

Responsibilities

• Provide strategic leadership to the Payments Team and oversee payment processing.
• Manage daily payment operations ensuring accuracy and compliance.
• Collaborate with various teams to streamline processes.

Skills

Leadership

Communication skills

Analytical skills

Relationship building

Process improvement

Job description

Responsibilities:

• Provide strategic leadership to the Payments Team and oversee all payment processing functions.
• Manage daily payment operations to ensure accuracy, timeliness, and compliance with internal and regulatory standards.
• Collaborate with Compliance, Finance, Support, and Product teams to streamline processes and resolve operational challenges.
• Develop and implement process improvements that enhance efficiency and reduce operational risk.
• Guide and mentor team leads and staff, supporting their growth and maintaining a high-performing work environment.
• Communicate performance updates, risks, and opportunities to senior leadership.
• Ensure documentation, procedures, and reporting remain accurate and audit-ready.
  
  

• Preferably with a background in the digital finance (FinTech) space.
• Strong leadership and communication skills suited for managing high-volume, fast-paced operations.
• Solid understanding of payment operations, financial processes, banking, fintech, or compliance.
• Proven ability to analyze issues and implement effective operational improvements.
• Collaborative and adaptable approach with strong relationship-building skills.
• Commitment to continuous learning and professional development.