Senior Manager – Payments & Merchant Acquiring

SM Retail Inc.; Pasay; Presencial; PHP 2 000 000 - 2 800 000; Tempo integral

Resumo da oferta

SM Retail Inc. is seeking a Senior Manager – Payments & Merchant Acquiring to lead payment partnerships, EFT POS operations, and digital payment initiatives across our physical stores and online channels.

You will drive commercial negotiations, optimize costs with acquiring banks and PSPs, and ensure reliable payment processing through monitoring and incident management. The ideal candidate has 10–12 years in merchant acquiring, banking or fintech, and at least 5 years of leadership experience

Qualificações

• Bachelor's degree in Business, Finance, Information Technology, Engineering, or a related field.
• 10–12 years of relevant experience in merchant acquiring, banking, fintech, payment service providers, or payment gateway solutions.
• At least 5 years of leadership experience managing teams and external partners.
• Proven experience managing acquiring bank relationships and commercial negotiations.
• Strong understanding of EFT POS, payment acceptance, and e-commerce payment solutions.

Responsabilidades

• Manage acquiring bank and payment partner relationships, including commercial negotiations and cost optimization.
• Oversee EFT POS operations, payment infrastructure, and e-commerce payment solutions.
• Ensure reliable payment processing through SLA monitoring and incident management.
• Manage merchant contracts, renewals, and compliance requirements.
• Lead the payment operations team and drive service quality and operational efficiency.

Conhecimentos

Payment strategy

Partner management

Negotiation

Leadership

EFT POS

E-commerce payments

SLA monitoring

Incident management

Merchant contracts

Vendor management

Formação académica

Bachelor's degree in Business, Finance, IT, Engineering

Descrição da oferta de emprego

We are looking for a Senior Manager – Payments & Merchant Acquiring to lead payment partnerships, EFT POS operations, and digital payment solutions. This role drives commercial competitiveness, reliable payment operations, and seamless payment experiences across our physical stores and e-commerce channels.

Key Responsibilities

• Manage acquiring bank and payment partner relationships, including commercial negotiations and cost optimization.
• Oversee EFT POS operations, payment infrastructure, and e-commerce payment solutions.
• Ensure reliable payment processing through SLA monitoring and incident management.
• Manage merchant contracts, renewals, and compliance requirements.
• Lead the payment operations team and drive service quality and operational efficiency.

Qualifications

• Bachelor's degree in Business, Finance, Information Technology, Engineering, or a related field.
• At least 10–12 years of relevant experience in merchant acquiring, banking, fintech, payment service providers, or payment gateway solutions.
• At least 5 years of leadership experience managing teams and external partners.
• Proven experience managing acquiring bank relationships and commercial negotiations.
• Strong understanding of EFT POS, payment acceptance, and e-commerce payment solutions.

Preferred Industry Background

Acquiring banks, payment service providers (PSPs), payment facilitators (PayFacs), fintech companies, payment gateway providers, and related payment services industries.