Senior Onboarding Architect - AI-Driven Platform Setup

Manila Recruitment Limited; Philippines; Remote; PHP 424,000 - 647,000; Full time

Job summary

Manila Recruitment Limited seeks an Onboarding Specialist in the Philippines to lead client onboarding projects end to end, from the sales handover to go-live. You will configure client platforms with listings, rates, availability, channels, guest messaging and automations, and coordinate data migration from the PMS with data validation before go-live.

You will train client teams, build AI workflows, and collaborate with the product team to improve onboarding tooling while advising on best

Responsibilities

• Lead client onboarding projects end to end from handover to go-live.
• Configure the platform for each client: listings, rates and availability, channel connections, guest messaging and automations.
• Coordinate data migration from the client's PMS and verify the data before go-live.
• Ensure payments and financial data are 100% accurate at go-live.
• Keep every project inside its target timeline and ensure billing in full at go-live.
• Train client teams on the platform, from daily users to owners and managers.
• Develop reusable AI workflows, checklists and templates to speed onboarding.
• Provide technical troubleshooting and act as escalation point for onboarding issues.
• Advise clients on best practices, such as channel strategy and market changes that affect them.

Job description

Manila Recruitment Limited seeks an Onboarding Specialist in the Philippines to lead client onboarding projects end to end, from the sales handover to go-live. You will configure client platforms with listings, rates, availability, channels, guest messaging and automations, and coordinate data migration from the PMS with data validation before go-live.

You will train client teams, build AI workflows, and collaborate with the product team to improve onboarding tooling while advising on best