Launch-Ready Property Onboarding Specialist

CS Outsource; Philippines; On-site; PHP 279,000 - 469,000; Full time

Job summary

CS Outsource in the Philippines is seeking a Property Onboarding Specialist to manage the onboarding of new properties into our portfolio. You will coordinate with property owners, vendors, cleaners, and internal teams to ensure every property is launch-ready and operational before going live.

The role requires 1–2+ years in property management, short-term rentals, or hospitality. Experience with Airbnb/VRBO/Booking.com and familiarity with PMS tools like Guesty or Hostaway is preferred.

Qualifications

• 1–2+ years of experience in property management, short-term rentals, hospitality, or operations.
• Experience with Airbnb, VRBO, Booking.com, or similar platforms.
• Familiarity with PMS/channel management systems such as Guesty, Hostaway, Hostfully, Lodgify, or Hospitable is preferred.
• Strong organizational and project coordination skills.
• Excellent written and verbal communication skills.

Responsibilities

• Manage the end-to-end onboarding process for new properties.
• Collect and organize property information, documents, photos, access details, and inventory lists.
• Set up and maintain property listings across Airbnb, VRBO, Booking.com, and other platforms.
• Configure properties within the PMS/channel manager and ensure accurate rates, availability, fees, and policies.
• Coordinate photography, cleaning, maintenance, inspections, and property setup.
• Create and verify property listings, descriptions, amenities, house rules, and check-in instructions.
• Work with owners and vendors to resolve onboarding issues and meet launch deadlines.
• Maintain accurate onboarding trackers, documentation, and status updates.
• Coordinate with operations and guest experience teams to ensure a smooth transition after launch.
• Identify missing information or potential operational issues and proactively address them.

Skills

Property management

Airbnb/VRBO/Booking.com

PMS/Channel management

Organization

Communication

Tools

Google Workspace

Spreadsheets

Job description

CS Outsource in the Philippines is seeking a Property Onboarding Specialist to manage the onboarding of new properties into our portfolio. You will coordinate with property owners, vendors, cleaners, and internal teams to ensure every property is launch-ready and operational before going live.

The role requires 1–2+ years in property management, short-term rentals, or hospitality. Experience with Airbnb/VRBO/Booking.com and familiarity with PMS tools like Guesty or Hostaway is preferred.