Senior Merchant Partnerships Lead - Card Usage Growth

EastWest Bank; Taguig; On-site; PHP 500,000 - 700,000; Full time

Benefits offered by this job

Career development

Competitive salary package

Performance-based incentives

Mentorship from industry experts

Defined career progression

Job summary

EastWest Bank is seeking an Elite Usage Officer in Taguig City to build and manage merchant partnerships that drive credit card usage through exclusive discounts, perks, and spending privileges. You will develop merchant programs, coordinate campaigns, and collaborate with internal and external teams to ensure a superior customer experience.

The role emphasizes market analysis, partner relationships, and end-to-end campaign delivery to support growth of the EastWest Credit Cards brand in a

Qualifications

• Experience in account management, partnership development, sales, marketing, or promotions management is advantageous.
• Strong negotiation and relationship-building with external partners.
• Ability to analyze sales, spending, and campaign data and translate insights into actions.

Responsibilities

• Identify, develop, and manage merchant partnerships with exclusive discounts for EastWest credit cardholders.
• Conduct market research and analyze customer spending to uncover opportunities.
• Conceptualize and execute promotional programs with compelling offers.
• Coordinate end-to-end campaign implementation including approvals and onboarding.
• Monitor performance and suggest improvements to boost engagement and profitability.
• Collaborate with stakeholders to ensure compliance and a seamless customer experience.

Skills

Merchant partnerships

Negotiation

Account management

Stakeholder management

Campaign execution

Market analysis

Education

Four-year degree

Job description

EastWest Bank is seeking an Elite Usage Officer in Taguig City to build and manage merchant partnerships that drive credit card usage through exclusive discounts, perks, and spending privileges. You will develop merchant programs, coordinate campaigns, and collaborate with internal and external teams to ensure a superior customer experience.

The role emphasizes market analysis, partner relationships, and end-to-end campaign delivery to support growth of the EastWest Credit Cards brand in a