Senior Merchant Partnerships Lead - Card Usage Growth

East West Banking Corporation; Makati; Presencial; PHP 650.000 - 850.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Career development and training

Competitive salary package andBenefits

Performance-based incentives

Mentoring from industry experts

Defined career progression paths

Descripción de la vacante

East West Banking Corporation in Taguig City is seeking an Elite Usage Officer for our Consumer Lending team. This onsite role focuses on building and managing merchant partnerships to drive credit card usage through exclusive discounts and perks.

You will develop merchant programs, analyze spending patterns, and coordinate multi-channel campaigns to engage customers and grow retail billings while strengthening the EastWest Credit Cards brand.

Formación

• Bachelor’s degree in Marketing, Business, Communications, Economics, or related field.
• Experience in account management, partnership development, sales, marketing, or promotions management is advantageous.
• Strong negotiation, relationship-building, and stakeholder management skills with the ability to engage external partners.

Responsabilidades

• Identify, develop, and manage merchant partnerships that provide exclusive discounts, perks, and spending privileges for EastWest credit cardholders.
• Conduct market research, competitor analysis, and customer spending pattern reviews to uncover partnership opportunities and support business growth.
• Conceptualize, negotiate, and execute merchant promotional programs with attractive offers while optimizing business value.
• Coordinate end-to-end implementation of marketing campaigns, including legal approvals, regulatory requirements, customer communications, and merchant onboarding.
• Monitor program performance, prepare post-campaign evaluations, and recommend improvements to maximize customer engagement and profitability.
• Collaborate with internal and external stakeholders to address customer concerns, manage merchant relationships, ensure compliance, and deliver a seamless customer experience.

Conocimientos

Negotiation

Relationship building

Stakeholder management

Analytical skills

Communication

Problem-solving

Marketing

Educación

Bachelor’s degree

Descripción del empleo

East West Banking Corporation in Taguig City is seeking an Elite Usage Officer for our Consumer Lending team. This onsite role focuses on building and managing merchant partnerships to drive credit card usage through exclusive discounts and perks.

You will develop merchant programs, analyze spending patterns, and coordinate multi-channel campaigns to engage customers and grow retail billings while strengthening the EastWest Credit Cards brand.