Merchant Sales Officer

EastWest Bank; Taguig; Hybrid; PHP 420,000 - 620,000; Full time

Job summary

EastWest Bank in Taguig is seeking a Merchant Sales Officer to identify and secure new merchant partners and strengthen existing relationships. You will drive growth through merchant promotions, installment offers, and card usage programs in a hybrid work setup.

The role requires a Bachelor’s degree in Marketing or Business Administration and at least 3 years in sales, business development, or merchant acquisition.

Qualifications

• 3+ years of experience in sales, business development, merchant acquisition, account management, or related role.
• Experience in building and managing partnerships with merchants and external stakeholders.
• Strong understanding of sales, merchant acquiring, marketing programs, and business development strategies.

Responsibilities

• Drive new merchant accreditation by prospecting, negotiating, and establishing strategic partnerships with merchants, while managing accreditation requirements to expand the Bank's merchant network and generate merchant installment billings.
• Manage and strengthen relationships with merchant partners to drive merchant installment and retail billings.
• Develop and execute merchant-driven programs, including installment offers, promotions, perks, and sale events.
• Coordinate with internal and external stakeholders to ensure the successful implementation of merchant acquisition and marketing initiatives.
• Analyze merchant performance, market trends, and business opportunities to support growth strategies.
• Achieve acquisition and billing targets while ensuring compliance with the Bank's policies and industry regulations.

Skills

Sales

Business development

Merchant acquisition

Account management

Relationship building

Negotiation

Customer service

Communication

Education

Bachelor's degree in Marketing

Bachelor's degree in Business Administration

Job description

Corporate Title: Junior Officer to Manager

Work Arrangement: Hybrid

Our Credit Cards Business is looking for experienced professionals to join us in Taguig with the role of Merchant Sales Officer.

In this role, you will identify and secure new merchant partners while strengthening relationships with existing ones. You'll help drive business growth through merchant promotions, installment offers, and card usage programs.

East West Banking Corporation (EastWest) is one of the largest universal banks in the Philippines, and is committed to continuously invest in people and in process, product, and service enhancements, and embrace new ideas to enhance the EastWest experience.

We empower our employees to drive their careers and are committed to provide the runway for them to grow. We value teamwork and individual initiative. Join us and be part of a highly engaged team, and a workplace that promotes development and goal attainment.

Whether you're just starting out, or already a seasoned professional, EastWest can help you unleash your potential, and bridge the gap between dream to success.

What the role will entail

• Drive new merchant accreditation by prospecting, negotiating, and establishing strategic partnerships with merchants, while managing accreditation requirements to expand the Bank's merchant network and generate merchant installment billings.
• Manage and strengthen relationships with merchant partners to drive merchant installment and retail billings.
• Develop and execute merchant-driven programs, including installment offers, promotions, perks, and sale events.
• Coordinate with internal and external stakeholders to ensure the successful implementation of merchant acquisition and marketing initiatives.
• Analyze merchant performance, market trends, and business opportunities to support growth strategies.
• Achieve acquisition and billing targets while ensuring compliance with the Bank's policies and industry regulations.

What we're looking for

• Bachelor's degree in Marketing, Business Administration, Management, or any related field.
• At least 3 years of experience in sales, business development, merchant acquisition, account management, or a related role.
• Experience in building and managing partnerships with merchants and external stakeholders.
• Strong understanding of sales, merchant acquiring, marketing programs, and business development strategies.
• Proven ability to identify opportunities, negotiate partnerships, and achieve business targets.
• Excellent communication, relationship-building, negotiation, and customer service skills.

What you can expect from joining our team

• Career development and training opportunities
• Competitive salary package and benefits
• Performance-based incentives and recognition programs to reward high-performing individuals
• Opportunity to work with industry experts and be mentored by them
• Defined career progression paths to guide you in your professional growth