Senior Luxury Travel & Lifestyle Concierge (Remote)

Outsourced Quality Assured Services Inc. (ISO Certified); Quezon City; Remote; PHP 600,000 - 900,000; Full time

Job summary

Outsourced Quality Assured Services Inc. is seeking a Senior Lifestyle & Travel Specialist to join our core operations as a fully integrated member of the team.

You will provide after-hours coverage for UHNWIs, sports professionals, and entertainment clients across multiple time zones, delivering bespoke travel and concierge services with discretion and professionalism. The role requires genuine travel domain expertise, exceptional English communication, and flexibility to work night shifts,

Qualifications

• 5+ years in luxury travel, lifestyle concierge, or premium customer service for UHNWIs/VIPs.
• Fluent written and spoken English.
• Second European language (French, Spanish, or Italian) preferred.

Responsibilities

• Direct real-time communication with UHNW clients to handle travel adjustments, bookings and concierge requests.
• Autonomously resolve complex travel and lifestyle inquiries during off-peak hours.
• Collaborate with UK and US teams for seamless handovers and service continuity.
• Deliver executive-level, polished and proactive responses tailored to high-profile clients.

Skills

Exceptional English communication

Fluent written English

Discretion

Tech-savvy

Tools

CRM systems

Travel booking platforms

Job description

Outsourced Quality Assured Services Inc. is seeking a Senior Lifestyle & Travel Specialist to join our core operations as a fully integrated member of the team.

You will provide after-hours coverage for UHNWIs, sports professionals, and entertainment clients across multiple time zones, delivering bespoke travel and concierge services with discretion and professionalism. The role requires genuine travel domain expertise, exceptional English communication, and flexibility to work night shifts,